No service and they are completely non-responsive. Do not buy!
Answer: They did the same thing to me. Keep track of every call. I would contact the credit card company and contest the charges. You should consider returning your modem and getting your money back. This is a bad company. The best thing to do is cut your losses and find a reputable company to deal with.
Answer: This is a bad company. I would suggest contacting your credit card company and contesting the charges as being fraudulent. There are other companies which offer free or pay as you go internet connectivity. Internet on the Go is a bad company.
Internet On The Go has a rating of 1 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Internet On The Go most frequently mention and customer service. Internet On The Go ranks 244th among Internet Service Provider sites.