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Internet On The Go Questions & Answers

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Even thouugh I have over 2 GB of dat/a available I was charged $10 even on 8/9 and on 8/12. I cannot look at my usage any more and I have no idea what the hell you're doing. Additionally, I was never told of any new rules or plans when TRU CONNECT took over. You just keep billing my credit card and not explaining why.

asked by Dennis M. on 8/13/16

2 Answers
Thumbnail of user orvilleh12

This is a bad company. I would suggest contacting your credit card company and contesting the charges as being fraudulent. There are other companies which offer free or pay as you go internet connectivity. Internet on the Go is a bad company.

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Thumbnail of user sajerr

Dennis, I had to personally called the Credit Card company and have them block the Merchant. When we called the Credit Card company and explained the unauthorized charges as to why we do not want them charging us.

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