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AVOID LIKE THE PLAGUE! I ordered a sofa in July and they've pushed back delivery several times and now they estimate the EARLIEST I'll get it it late December! These people are horrible liars and every time I manage to get an actual human on the phone, they whine and complain that they're "short-staffed" and "everything is running behind" and they don't even promise to return a phone call for two weeks! I am moving and can't even take delivery of the damn sofa anymore but if I cancel they'll force me to pay a 25% cancellation fee. I will be involving my bank and, if necessary, the state's attorney.
AVOID LIKE THE PLAGUE! I ordered a sofa in July and they've pushed back delivery several times and now they estimate the EARLIEST I'll get it it late December! These people are horrible liars and every time I manage to get an actual human on the phone, they whine and complain that they're "short-staffed" and "everything is running behind" and they don't even promise to return a phone call for two weeks! I am moving and can't even take delivery of the damn sofa anymore but if I cancel they'll force me to pay a 25% cancellation fee. I will be involving my bank and, if necessary, the state's attorney.
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