Keeps telling me to delete my account whenever there is a glitch and to wait 72 hrs before re-adding it, done that for a few times, same old answer for different problems. To re-add your account you need a min $ balance, so basically you are forced to add a month to be able to use your remaining credit...
After creating an account, I spent an hour or more navigating the dashboard and reading the tutorials. I was confused and frustrated with the time it was taking and I contacted support. They replied,
"... you should know about it if you had read our tutorials." Unacceptable, rude, terrible customer service! Avoid instazood, it is a waste of time!
Opened a ticket with instazood saying that I am unable to login. Received a response that the issue was on their side and that they are aware of it.
Contacted them again two days in a row, explaining to them that I still can't login. Still did not receive a response from them.
I paid for the monthly basic plan but it doesn't starts.
I see on the dashboard "Your plan has expired", I just paid for that (I also got the payment receipt). Need to solve the problem.
Dear Simone
Your money may be deposited to your balance. Please contact our support agents to check your account and assist the issue.
https://instazood.com/support/
Thank you
Site is clearly run by people who either speak very poor English, or people who are translating their native language into English. Very poor customer support, can easily cause accounts to become blocked ( I have only had my account blocked from liking for 24 hours, but I am wary about potentially becoming completely banned from Instagram). Aside from those issues, the unfollow function is very ineffective, unfollowing very slow, or not at all. When you activate the manual unfollowing function, it does not stay enabled, and even when it is told not to, the bot tends to unfollow your own personal followers. I have had many personal friends ask me why I had unfollowed them. Terrible bot. Currently in the process of asking for a refund, hopefully they have the decency to provide me one to me.
Dear Josh
I'm sorry for your bad experience with our service. We try to do our bests to not let our customers have a problem. Contact our support agents, I will speak with them to solve your issue personally by our support manager.
Thank you
I am very upset by the constant failures, the mood of promo companies has not been working for a month, technical support is so responsible as if its purpose is to mock. Made as a scam
Hi everybody.
We do not know this person as we couldn't find his or her ticket or account in our service. Maybe it's fake name and it is not one of our customers. We always check the reviews of our customers. Because our support team is always ready to answer our customer's concerns and they do their bests to solve the issues, and if there are some issues that are not by our end, we honestly refund them and apologize them.
Best Regards
Instazood is one of common service that can help my Instagram account to gain massive followers every day and also it schedules my post for next month so I do not take any times for my Instagram account.it does all these activity behalf of my account.
Dear Salume
Thank you for your great attitude. It is the best energy ever for starting the new year.
Wish you the best of luck.
I use instazood for growing my Instagram pages.
They have great customer support and it so important for me.
Also, their system has many features for Instagram account managing in one place like the Instagram Bot, Auto direct message, comment tracker and etc.
Instazood has an another great feature they called VIP. Just sign up and add your Instagram account and take relax. Their VIP supporters do everything to growing your account.
The software is good, safe to use, easy to understand and very powerful once you get the hang of it.
What's more, the highly economical service has excellent customer support. Ms. Lucy helped me with my issue for nearly a month ensuring that I was satisfied.
Great job!
We really appreciate your positive attitude. We will work hard to not disappoint you.
This is just an amazing tool to make more sales. Must trust this way of making continuous results. Their web support is outstanding, always worried about getting your issues solved, yes they'll take time for you and teach everything til u get good results.
Dear Lucas
Thanks for your review.
It's our pleasure to have you on board.
Writing this review to highlight the great customer support I received during my trial version of Instazood. Very kind and gentle answers were provided in less than 12 hours. You definitely found a customer here!
It's the pleasure to have you as our customer. Many thanks to you.
They always answer questions fast. Just be sure to make the questions clear and direct. Read all of their tutorial info before you start. I think they only have any bad reviews from people who didn't do their homework. Great site and support.
Instazood is the best automation bot which has the useful and great features. They have an amazing support fast and friendly. I have gained the huge amount of followers in a short time. I've recommended to many friends.
We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Thank you
Instazood provides all the features you need to grow your IG with a good speed. Choosing the right target you get real followers that stay.
We love the feature that you can see the cool conversion rate of your targets. This is something only they provide and helped us to really grow our account quickly! Additionally, their support is very quick and super helpful.
We can highly recommend them if you wanna grow your account quick and safe!
Thank you, we will work hard to not disappoint you.
When first I started using this Instagram bot, I was a little hesitate. But after a while, I found out that it has a great effect on my Instagram marketing.
First of all, the price was really low (comparing to other bots) and despite the rumors, It didn't get me banned from Instagram.
I gained a lot of followers in one month and they are all real people.
So happy with the result so thanks a lot.
We are always looking for ways to better our service, and your feedback is an invaluable part of that process.
Thank you
Hi everyone
If you have any payment problem or the technical problem you must submit a ticket:
https://instazood.com/submit-ticket/
Instazood Support team will reply your message as soon as possible.
Thanks
Instazood.com is the best Instagram bot I've found on internet.
And they have really great support, they did respond the next day and solve my problem right away. They will help you almost immediately.
Thanks for your review, dear. It's our pleasure.
Instazood has been doing what I want It sends the message to every new follower
Which I get.it's very important for me to engage my new followers and introduce my product to them by DM. I'm really satisfied
Dear Robert
That is so great to hear. Thank you so much for taking the time to provide your feedback.
This is a great bot which helps my Instagram account to gain followers every moments even in night when we're asleep.
I really appreciate this product because I take no time for my account also for fair pricing.
Dear Sebastian
It's our pleasure to have you on board as our customer.
Thanks for the review.
This instagram bot is I think by far the best out there for it's price.
It has very intuitive controls, a good amount of parameters for the like/follow/unfollow/comments. Their targeting system works like a charm. They have an amazing support team. I had a crisis last week due to some stupid thing I did and they helped me on it tremendously.
One feature I might suggest for the developers can be; sending back likes and follows to the people that like or comments on your posts to increase organic engagement.
Dear Kemal
Positive reviews from awesome customers like you help others to feel confident about choosing us.
We really appreciate it.
Thank you
Overview
Instazood's reputation is mixed, with customers highlighting both effective automation features and significant frustrations. Many users appreciate the bot's functionality, particularly for account growth and competitive pricing. However, recurring complaints about unreliable customer service, technical issues, and difficulties in obtaining refunds overshadow these positives. Customers frequently report slow responses from support and challenges with app compatibility and account management. Overall, while some users find value in the service, a substantial number express dissatisfaction, suggesting that improvements in customer support and system reliability are urgently needed to enhance user experience.
This summary is generated by AI, based on text from customer reviews
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your review and care about our system.
You should remember, Instagram sometimes suspends on some accounts that are using an automation tool and block their account, The first time blocking is 1 day, then 3days, then 1week and then 1 month, sometimes it happens when you do not follow all our safety tips and terms of services. And when we ask you to delete your account for e.g. 72hours, is just because of that reason. And all is just for because of your accounts safety, that is so important for us.
And about the money you mentioned, please notice, When your money is less than 9.99$ in your balance, and the system says charge your balance to be able to transfer the money to paid days, just click on “+30 days” and enter the days that are suitable to your money in your balance, e.g. 5days=1.67$ or 12days=4$ and so and then press ok. And check it out that is your balance compatible with the order you have or not, then press the checkout button and after that go back to your dashboard. So there is no need to recharge your account.