InkJetSuperStore

I would give them zero stars if I could. Worst customer service. The Cartridges that were sent to me were wrong. I sent them back and they would not refund my money on one that I opened but did not use. I have ordered from them many other times in the past. They kept the cartridge and did not refund my money nor did they send back the unused cartridge to me that I paid for. Total scam artists. Let the buyer be aware. I will NEVER order from them again. They lost a loyal customer and they didn't care. I will be reporting them to the better business bureau as well

Do not buy form this company. I have sent them three emails for faulty product and have received no response. Such bad customer service. It is companies like this that give ecommerce a bad name and make customers shy away from purchasing online.

To order inks for my printer, their site describes some inks with codes which differ from manufacturer's codes and offers no codes for other inks. When the wrong ink was sent due to their poor descriptions and the problems pointed out to them, their response ignored the issue completely and essentially said 'We sent what you ordered." I will look elsewhere in the future.

Terrible company myself and a girl I referred both have a box that is garbage and nobody responds no matter how many times you email and since there is no phone number it allows them to ignore you. Buy your ink elsewhere as they are rotten

I ordered 3 black ink cartridges for my HP printer. Although they looked correct they were very slightly bigger than the existing cartridges and the printer would not work with them. I wrote to the company to return the items and get a refund. I was completely ignored. Terrible company. I went to a competitor and no problems whatsoever. Probably best to avoid these people.

They will avoid you like the plague if you try to do a return. Sent emails for months asking for a return and never heard back from anyone. No number on their website to call (if there is, they hid it well). Stuck with $80 worth of cartridges that I can't do anything with. Moved on to another company that will hopefully respect their customers more than this.

I purchased mustache ink cartridge's that did not fit snuggly into my cannon printer. Tried to return with no response to emails nor to the online chat system. Do NOT expect them to honor the money back guarantee!

I purchased twin cartridges (one black, one colour) from this company in late January. They arrived in about 5 days which I was happy with. When I installed the, the black cartridge was fine but the colour cartridge did not deliver ink. I cleaned the print heads 2 or 3 times and did a deep clean as well. No improvement.

I contacted the company by email. No replay after 5 days. I filled out a return form describing the problem and requested a replacement. No reply. I sent another email after 20 days. No reply. No way to contact by phone.

Lesson learned. Do not order cartridges from this company. Support is non-existent.

I ordered three cartridges from this company (one Brother, and two HP Cartridges) all but one work ok. I emailed them a dozen times they have never returned my email. I was fortunate to speak to a Rep. She said it was not the cartridge but the drum that was faulty which I also ordered, however, when I checked on the printer, to my surprise the printer only uses one cartridge that I bought from Inkjet. I will be using another company from now on.

I worked in the company for 10 years, the last ones as a freelancer. Before they told me they would no longer have my services they asked to me to teach to other employees about my work, although they owed me 10 months of work at the time.

I waited for the payment before doing my part of explaining to my co-workers about my tasks in the company. They paid me less than the half belatedly and the other part was never paid.

Since then, I request the payment daily without answers.

I bought 2 B/W ink cartridges for a Canon PIXMA TS3120 printer. These were generic not OME. Said they were compatible but couldn't get the dame this to work no how no way. So I did what I was suppose to do, sent email to the support link requesting. On one contacted me at all. I spent $63 & change on these 2 things, and still in the dark. This company as far as I'm concern has terrible customer service & help, no phone # to call. Sent email telling them that they've lost my business, I won't be buying anything ever again from them. It really annoys me that you look to a company you do business with for help on an issue and the just ignore you, not willing to help what so ever :((

I ordered color ink which was ok, but I ordered the wrong black ink. I have been trying to return the items for two weeks and never recieved a reply afer 4 attempts by email. No phone # to call. I wish I looked at this site before I hooked up with them.
Don't order from them because if you have a complaint, consern or return they don't care contrary to their positive claims on their web site.

Inkjet super store USE TO BE a great company. They were bought out in 2016 and everything went down hill from there. The new company is horrible, the new cartridges are garbage. I bought a set for my printer, the black one printed like crap and the yellow one was leaking inside the package. Getting any sort of assistance from them is like pulling teeth. The customer service has gone completely out the window. Too bad too. Inkjetsuperstore was awesome before.

Incorrect product arrived, paid dearly for product, forget refunding or returning, THEY DO NOT REPLY, CONTACT, OR HONOUR RETURN'S
DON'T TRY CALLING TELEPHONE NUMBER THEY POST AFTER REPLYING TO BAD REVIEWS... MORE FRAUD

I ordered new Canon black and color cartridges (PG-40 and CL-41) from InkJetSuperStore and the ink was terrible - they yielded incredibly blurry pictures (see uploaded photo for sample). Even the almost empty original ink cartridges that were being replaced yielded better pictures. I am very disappointed and don't recommend this company's ink products at all. I also should have looked at the company's return policy before ordering. They don't return original shipping charges even if their product was completely defective. I don't think that's fair but it is stated in their policy.