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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Advertised to be able to search for vehicle lien. Does not actually offer ability to search
Very helpful and thorough eith the cancellation process as well as getting me my refund
Hi Matthew,
We're happy you're satisfied with customer service. We'll make sure the representative who helped you reads your review. This will surely make her day.
Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Haven't detected the most current user of IP address user.
Hi Rhonda,
We're sorry you cannot get the current user of the IP address you are searching for. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The information for person 1 sounds like the person for I am searching
Hi Patricia,
We're happy you found the information you were looking for. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Good service for the price. It may not be as in-depth at competitors like carfax, but it is hard to beat the $1 trial cost
Hi Jared,
Thank you for your kind words. We're happy you're satisfied with the service and our prices. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I dont recive a response only a confirmation about they recived mi request to cancel my suscpription
Hi Abril,
We did receive your cancellation request and have sent our response today. I can confirm that your account is canceled. Rest assured, our company will no longer bill you. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
They provided all of the information I requested and in a reasonable, hell in an incredibly fast amount of time. I highly recommend them
Hi Twitch,
Thank you for your kind words. We're happy you're satisfied with the information you received and that you are recommending us to others. Please let us know if there's anything else we can help you with. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Your site literally found NOTHING but addresses and not even current phone numbers. I have used other sites thay charge a dollar and Imgwt more information
Hi Heather,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Info on this site is not up to date, an doesnt show if they have records when they do. An they were recent offenses,
Hi Brandee,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Told me i could get the regestered persons name with the $1 7 day trial then it wants me to upgrade not cool very unhappy
Hi Robert,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hi David,
We're happy you found what you were looking for and that you will be recommending us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Information to know the truths. We all need the truth
Hello Josophine,
Thank you for your review. Please let us know if you need assistance, especially with your searches. Rest assured, we're here for you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I ran a couple of VIN numbers after coming across this simple and user friendly site, which was a one-time need for me so I called to cancel my membership subscription after a day or 2 and Chris was great from the start. He instantly assisted with my request to cancel as well as taking the time to search from at least 1 other different database to accommodate my additional inquiries at no additional cost. Chris was very generous with his time, extremely helpful and I only wish there were more like him out there, but unfortunately that does not seem to be the case (at least from my experience). THANK YOU CHRIS!
Hello Amy,
Thank you for this fantastic review! We're happy you're satisfied with the assistance that Chris provided. We'll ensure he reads your feedback; this will make his day. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
According to your website, I was able to see if there were any liens on the property. I am able to get the basic information off any free website including the Lewis county website.
Hi Daniel,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I thought that by doing an IP search it would give more than name of internet company.
Hello Angela,
Thank you for taking the time to give us a review. I tried searching for the internet provider of the IP Address you were searching for and found this information:
QuadraNet Inc.
If you need further assistance, please let us know. Give us a call or send an email to askinfotracer@infotracer.com. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I am trying to buy a house and the mortgage company says I have outstanding judgments against me. I'm paying on a couple now and know about a car that I owe for, but none of that has shown up… So my information is wrong
Hi Amanda,
We're sorry to hear that there was missing information on the report. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Process is reasonable and efficient. Results for the basic fee seem to be limited to recent times. For an additional fee more history is promised. I am searching for historical records though. The extra fees should be revealed beforehand.
Typical example of internet fishing for money.
Hi David,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Found the info I was looking for about the car. Easy flow.
Hi Emilio,
We're happy you found the information you needed. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Please let us know if you need assistance, especially with your searchers. Rest assured, we're here for you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I needed to cancel my membership and it was very easy and fast
Hi Christine,
Thank you for sharing your experience with us. We're happy you find our cancellation process easy. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Site is misleading. A trial should include all and not need to pay another larger fee. I am looking myself up to see accuracy. How does a person fix incotrect info on a large scale as someone else is in all my reports also.
Hi Shelly,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. Please note that Premium Reports are optional add-on services only that are separate from your subscription. You can simply exit the pop-up notification, which will continue running the search without additional fees.
We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Corey,
We're sorry to hear that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315