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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This is a rip off, did not give me anything that i didn't already know!
The representative that I spoke with quickly resolve my issue canceled, my subscription, and was able to issue me a refund for the mistake made. I greatly appreciate her hard effort
Hi Leonte,
We're happy you're satisfied with customer service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Please let us know if there's anything else I can help you with. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Got it instantly no issues great and will recommend
Hi Felipe,
We're happy you found the information you needed quickly and that you will be recommending us to others. This indeed made our day. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
When I checked an e-mail address, a lot of information were supposed to be made available (Green checkmarks). After I paid and finally got the actual report, nothing was actually included. This is misleading.
Hello Xavier,
Thank you for your feedback. Our Preliminary Search accesses people databases simply to verify that the person exists in the United States. This information is provided as reference material only. Search results obtained from the Preliminary Search may not match the search results obtained in the member’s area based on the same search parameters. To learn more, please click the link below:
https://infotracer.com/faq/
Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
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Hello Dustin,
Thank you for the five stars! We'll take it that you're satisfied with the service. Please let us know if there's anything we can help you with, especially with your searches. Rest assured, we're here for you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Your website says it gives info on if there is a lien, but after paying for the full report, it is not giving me that information. All I am getting is how to get a title search from DMV, but that information is incorrect too, the address for the DMV research department changed 1-/2 years ago. This truly a disappointing site.
Hi Karen,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Mary was very helpful in explaining why I was charged that amount, which would've been enough. She went a step further in offering a refund, since I am not planning on using the service any time soon.
5 Stars!
Hi Ian,
We're happy you're satisfied with the assistance you received from Mary. We'll ensure she reads your feedback; this will surely make her day. Please let us know if there's anything else we can help you with. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Love this site! Very easy to use. Instant results. No hidden anything.
Hi Tiffany,
Thank you for this fantastic review! We're happy you loved the site and the results you received. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words. Please let us know if there's anything we can help you with. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Was very pleased; I was given great consideration; the customer service was exceptional
Hi Noel,
We're happy you're satisfied with customer service. We hope that you will also commend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
My experience was horrible I didn't receive the information that I asked for
Hi Tramaine,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Enjoy doing business with you. I will probably need you next year around about this time.
Hi Ronald,
Thanks for the fantastic review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to doing business with you again in the future.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Sir or Madam:
I was trying to find out who the registered owner is for the vehicle license plate listed below to see if our family knows the person who's truck was parked for almost 2 days/1 overnight on outermost part of our property or if I should report it as suspicious activity to my local police.
I signed up for the 7 day trial and then even paid (around $10) for the Premium Vin Report but there was no info. Can you help?
Report Summary
License Plate: ZTX9062
State: PENNSYLVANIA
Make/Model/Year: Ram 1500 TRX 2022
Full Report: Available
VIN 1C6SRFU92NN*******
VIEW REPORT
PREMIUM VIN REPORT
Search Date: Jul 20,2022
Respectfully,
Alex Perez
Hi Luis,
Thank you for taking the time to give us a review. Upon checking, I can see that you've already reached out to customer service, and we sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled; our company will no longer bill you. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The things that you've done is the same things I found on Google. I need more information more data, more usernames and passwords.
Hi Larry,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I've searched for phone numbers & sometimes the person pops up and a few times it didn't, I had to search for the persons name and it show the phone number was registered to them. So it's a hit a miss sometimes
Hi Sonia,
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
In the meantime, please reach out to us at askinfotracer@infotracer.com with any further comments, concerns, or suggestions you wish to share. We will love to make things right if you give us another chance.
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hello Ana,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I got what I was looking for. Thank you for all of your help. I will be sure to tell my friends about your website. It is so worth a look for anyone looking for the help you can offer
Hi Charles,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hi Henry,
Thank you for your feedback. We're happy you find our services nice. If you need assistance, especially with your searches, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The landing page said I was buying 5 NJ criminal records. After I paid, there were no NJ criminal records and no records saved.
Hi Robert,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I didn't help me with what I needed it too, so I want to cancel the subscription
Hello L'Esperanza,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Experience was acceptable and would use again in fu
Hi Robert,
Thank you for saying that you will be using our services again in the future. We're happy you're satisfied. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Alice,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315