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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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Personally I didn't really enjoy the site itself however the gentleman that helped me with my refund and cancellation process was very helpful
Hello Kayla,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Is it the money for the phone number search and the plate number searched and discovered that I cannot find out who the honor is because we know it is but we have to verify it before we can put on the legal document and just give me know by have to go to Pennsylvania PennDOT
Hello Janet,
Thank you for taking the time to give us a review. We would love to hear more about your feedback. Please give us a call or send an email to askinfotracer@infotracer.com. We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
...
Hello Stephany,
Thank you for the five stars! We'll take it that you're satisfied with the service. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
At this particular time, the information I wanted info was not able to be located by this service.
Hi Gabrielle,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I dont think this is the correct bbn information the persons listed are from iowa not nebraska
Hello Vernon,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Bunch of crap, no info at all just a scam to get you in then they want to sell you "PREMIUM" report with actual info the 2.95 they charge to lure you in is just free money in their pockets. Scammers, thats all this world consists of these days!
Hello Jeff,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Not sure it's worth it when you can't see an initial list of the names rather than. Go through every bit of info to see who they are.
Hello A,
Thank you for this feedback. I understand where you're coming from. I, too, had a hard time trying to see all the names on the report. Rest assured, I will be raising this with our Tech Team. Please let us know if you have additional feedback by giving us a call or sending an email to askinfotracer@infotracer.com. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I was told I would get owner information with vehicle information and the owner information was not supplied
Hello Dan,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I was tinging to locate a friend from the 60`s, all I could fine was name from around the US. Tried Any Who. Com and got Site jabber, found my friend and his family members, completed my search by searching for his wife, there I found his and her phone number and address also. Very good search engine, best one I have found so far. I will not hesitate to use them again if need be!
Hello Clinton,
This is great news! We're happy to hear that you found your friend. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Says it would give name of owner, but it does not show.
Hello Sierra,
We're sorry to hear that you could not find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hi Saige,
We're happy to hear that you found it easy to cancel. Please let us know if you need further assistance. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Paid for the basic information of the vehicle and have to play 25$ more for the accident report
Hi Rylee,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need at no additional cost.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Bad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad babad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad bad badd badbad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad bad badbad bad bad bad
Hello Jason,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hi Hosea,
Thank you for this fantastic review! We're happy you're satisfied with customer service. This is an experience we always want our customers to have, and your review confirms it. Please let us know if you need further assistance. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hi Jose,
Thank you for giving us a review despite not thoroughly testing the service yet. Please let us know if you need assistance, especially with your searches. You can give us a call or send an email to askinfotracer@infotracer.com. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The woman was very nice and helpful. I was very pleased.
Hello Anna,
We're happy you're satisfied with customer service. We hope to see you again in the future. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Good, but I need to cancel my subscription since I register by mistake
Hello Ricardo,
We're happy you're satisfied with the service; we're sorry to see you go. I can confirm that your account has been canceled. Rest assured, our company will no longer bill you. If you need further assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Hi Kayla,
We appreciate your detailed feedback. Rest assured, we will be working on making our services better. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
This was easy to use with quick results. Helps weed out those fraudulent purchases
Hi Sharon,
We're happy you find our service easy to use and information quick to find. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Please let us know if you need assistance, especially with your searches. Rest assured, we're here to help. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kassandra,
We're sorry to hear that you were not satisfied with the site. We're happy, though, that you found customer service helpful. Rest assured, we will do our best to improve our services in the future. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315