business logo of Infotracer

InfotracerReviews 29,082

3.1

From the business

Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!


infotracer.com
Boston, MA, United States
How would you rate Infotracer?
grey star
grey star
grey star
grey star
grey star

Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
665
returns
43
This company responds to reviews on average within 1 day
Texas
1 review
0 helpful votes
Follow Chad V.
Unfollow Chad V.
Send Message
Share Review
Report Review

One of the best apps for people search seen in a long time and password set up very easy

Date of experience: September 22, 2020
Florida
1 review
0 helpful votes
Follow Linda N.
Unfollow Linda N.
Send Message
Share Review
Report Review

Hopefully gets me the one bit of information I need.

Date of experience: September 22, 2020
Massachusetts
1 review
0 helpful votes
Follow Joy G.
Unfollow Joy G.
Send Message
Share Review
Report Review

It has been easy to sign up and obtain information.

Date of experience: September 22, 2020
Virginia
1 review
0 helpful votes
Follow Vanessa Z.
Unfollow Vanessa Z.
Send Message
Share Review
Report Review

I do not want any additional billing
October 22, 2020

I do not want any additional billing. I want only a one time report and when I click on it it says this site can not be reached.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 22, 2020
Mexico
1 review
0 helpful votes
Follow Catherine G.
Unfollow Catherine G.
Send Message
Share Review
Report Review

I wanted to find out if someone is married. You are reasonable and easy to use so far.

Date of experience: September 22, 2020
California
1 review
0 helpful votes
Follow Augusto Y.
Unfollow Augusto Y.
Send Message
Share Review
Report Review

.
October 21, 2020

.

Date of experience: September 21, 2020
Washington
2 reviews
0 helpful votes
Follow Cynthia O.
Unfollow Cynthia O.
Send Message
Share Review
Report Review

Good serves but can trap older people who for get to cancel their subscription

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 21, 2020
California
2 reviews
0 helpful votes
Follow George Z.
Unfollow George Z.
Send Message
Share Review
Report Review

O far so good, I'm just in the process of enrolling in your program. The application process is still in transit.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 20, 2020
California
1 review
0 helpful votes
Follow Nancy B.
Unfollow Nancy B.
Send Message
Share Review
Report Review

Your making my life so much easier and what i need to do so much quicker. Thanks

Date of experience: September 19, 2020
West Virginia
1 review
0 helpful votes
Follow William Z.
Unfollow William Z.
Send Message
Share Review
Report Review

Did the initial search..
October 19, 2020

Did the initial search. I paid the initial fee... as SOON as i entered my password, the report vanished... so yes. ONE STAR so far... since that is all i've seen of your service to this point when im asked to give a rating

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 19, 2020
North Carolina
1 review
0 helpful votes
Follow Jayne J.
Unfollow Jayne J.
Send Message
Share Review
Report Review

You lied and advertised it was free then asked for my card info. This false advertising.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 18, 2020
Illinois
1 review
0 helpful votes
Follow Donna N.
Unfollow Donna N.
Send Message
Share Review
Report Review

Ask me again later
October 18, 2020

Ask me again later. I mean seriously... i JUST joined and got logged in. How dumb is ut to ask me when i havnt used it yet?

Date of experience: September 18, 2020
California
1 review
0 helpful votes
Follow Melanie W.
Unfollow Melanie W.
Send Message
Share Review
Report Review

Just started, I will probably put more star, when I experience good thing here. But we will see.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 17, 2020
Washington
1 review
1 helpful vote
Follow Darnisha Q.
Unfollow Darnisha Q.
Send Message
Share Review
Report Review

Tremendous waste of time!
October 16, 2020
Updated review

I attempted to use this company to run a plate of a disabled American veteran only known as smokin Joe, he's in jail once again after his psych meds lapsed and his truck was still out at the casino. I needed his government name to get a tow truck operator to move. This company only looks up the license plates of newer vehicles that are worth thousands of dollars and not the cheap older vehicles of disabled American veterans there's no money in it

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 16, 2020

Cool
October 7, 2020
Previous review

Cool

Date of experience: September 7, 2020
Illinois
1 review
0 helpful votes
Follow Randy S.
Unfollow Randy S.
Send Message
Share Review
Report Review

Thus far, legality standards are up to par, easy to use site, indepth availability of vehicle documentation needed for our Situation. Thank u for the professionalism and ease of ur guidance and help

Date of experience: September 16, 2020
Indiana
1 review
0 helpful votes
Follow Reagan Y.
Unfollow Reagan Y.
Send Message
Share Review
Report Review

I do not have my report yet to answer this question.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 15, 2020
California
1 review
0 helpful votes
Follow Cain N.
Unfollow Cain N.
Send Message
Share Review
Report Review

Grate servings awesome results I recommend to any one

Date of experience: September 15, 2020
Texas
1 review
0 helpful votes
Follow Jamie T.
Unfollow Jamie T.
Send Message
Share Review
Report Review

Well I just started this but so far its awesome cause now I might actually be able to find my car that was stolen from me while I was in jail

Date of experience: September 14, 2020
California
1 review
0 helpful votes
Follow Edwin M.
Unfollow Edwin M.
Send Message
Share Review
Report Review

I am optimistic that I will get what I am looking for.

Date of experience: September 14, 2020
Missouri
1 review
0 helpful votes
Follow Linda I.
Unfollow Linda I.
Send Message
Share Review
Report Review

Not really sure if I will be getting the report requested.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 14, 2020