business logo of Infotracer

InfotracerReviews 29,083

3.1

From the business

Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!


infotracer.com
Boston, MA, United States
How would you rate Infotracer?
grey star
grey star
grey star
grey star
grey star

Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
665
returns
43
This company responds to reviews on average within 1 day
Missouri
1 review
0 helpful votes
Follow Linda I.
Unfollow Linda I.
Send Message
Share Review
Report Review

Not really sure if I will be getting the report requested.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 14, 2020
Ohio
1 review
0 helpful votes
Follow Gary A.
Unfollow Gary A.
Send Message
Share Review
Report Review

Quick and timely I will use you again in the future. Head and shoulders above the rest so far.

Date of experience: September 14, 2020
New Mexico
1 review
0 helpful votes
Follow Kimela R.
Unfollow Kimela R.
Send Message
Share Review
Report Review

It's premature to comment since I haven't seen anything.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 14, 2020
Virginia
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Send Message
Share Review
Report Review

First it was $3.95 then it bills me $14.+/- next month really?

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 14, 2020
Arkansas
1 review
0 helpful votes
Follow Marion Z.
Unfollow Marion Z.
Send Message
Share Review
Report Review

4
October 14, 2020

4

Date of experience: September 14, 2020
California
1 review
0 helpful votes
Follow Patrick P.
Unfollow Patrick P.
Send Message
Share Review
Report Review

I will cancel soon after
October 13, 2020

I will cancel soon after. I will give a rating once I cancel

Date of experience: September 13, 2020
Illinois
1 review
0 helpful votes
Follow Judy X.
Unfollow Judy X.
Send Message
Share Review
Report Review

I havent got a chance to use it yet because of these annoying questions which are making me never want to say anything good

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 12, 2020
Iowa
1 review
0 helpful votes
Follow Teresa M.
Unfollow Teresa M.
Send Message
Share Review
Report Review

Need the age range to reflect younger years and other ages. Didnt immediately pull up the correct individual.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 11, 2020
New York
1 review
0 helpful votes
Follow Anita J.
Unfollow Anita J.
Send Message
Share Review
Report Review

I just need to get copies of my marriage and divorce records

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 11, 2020
Ohio
1 review
0 helpful votes
Follow Peggy U.
Unfollow Peggy U.
Send Message
Share Review
Report Review

Have not really try this site, I will tell you later

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 11, 2020
Wisconsin
1 review
0 helpful votes
Follow Amanda Z.
Unfollow Amanda Z.
Send Message
Share Review
Report Review

Great
October 11, 2020

Great. Information I needed was quick and through.

Date of experience: September 11, 2020
California
2 reviews
0 helpful votes
Follow John G.
Unfollow John G.
Send Message
Share Review
Report Review

.
October 11, 2020

.

Date of experience: September 11, 2020
Florida
2 reviews
0 helpful votes
Follow Deborah J.
Unfollow Deborah J.
Send Message
Share Review
Report Review

I haven't experienced the website enough just yet but thus far, what I have experienced is simplicity & ease.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 11, 2020
Virginia
1 review
0 helpful votes
Follow Judy P.
Unfollow Judy P.
Send Message
Share Review
Report Review

Drags out info and does not present everything it says from the start.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 10, 2020
California
7 reviews
2 helpful votes
Follow Nickie B.
Unfollow Nickie B.
Send Message
Share Review
Report Review

Easy to use and seems like there will be a lot of info to find

Date of experience: September 9, 2020
Pennsylvania
1 review
0 helpful votes
Follow Susan C.
Unfollow Susan C.
Send Message
Share Review
Report Review

Just started using your service an questions already

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2020
New York
1 review
0 helpful votes
Follow Kadijah H.
Unfollow Kadijah H.
Send Message
Share Review
Report Review

Haven't got my results and now I have to re enter info

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2020
Spain
1 review
0 helpful votes
Follow Ross C.
Unfollow Ross C.
Send Message
Share Review
Report Review

?
October 8, 2020

?

Date of experience: September 8, 2020
New York
1 review
0 helpful votes
Follow Sandra U.
Unfollow Sandra U.
Send Message
Share Review
Report Review

Long wait for report after initial search and then i paid fee but now it appears i may have to redo the request again after payment?

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2020
Georgia
1 review
0 helpful votes
Follow Melanie V.
Unfollow Melanie V.
Send Message
Share Review
Report Review

!
October 7, 2020

!

Date of experience: September 6, 2020