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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Doesn't show a mobile number, which is why I joined.
Don't know yet
I am trying to figure it out don't know how to put it yet
Hi Jose,
Thank you for giving us a review despite not thoroughly testing the service yet. Please let us know if you need assistance, especially with your searches. You can give us a call or send an email to askinfotracer@infotracer.com. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Gave all I needed to know. At a price that was worth it.
Hi Richard,
We're happy to hear that you find our site easy to use. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Please let us know if you need anything further. Rest assured, we're here to help. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The woman was very nice and helpful. I was very pleased.
Hello Anna,
We're happy you're satisfied with customer service. We hope to see you again in the future. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Not provide me the information that I'm looking for
Hello Carmen,
We're sorry to hear that you were unable to find the information on our site. We would love to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Good. Very helpful. Lots of information provided. Got everything i needed for the car before i actually went to buy the car.
Hi Isac,
That's good to hear! We're happy you found what you were looking for. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Had to search for the name and person multiple times
Hi Alejandra,
We're sorry you had difficulties looking for the information you needed. We want to turn things around and help you out. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
So far one name I looked up says no criminal or court records and there are those I can access publically. And the 2nd say no social media records and I am facebook friends
Hello Wendy,
We appreciate your feedback, and we're sorry to hear that you were not satisfied with the report you received. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The guy i talk to was very nice, and he took care of the trouble
Hi Jimmie,
We're happy you're satisfied with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. If you need further assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
I had a good experience. I really like this site, and it was very useful in helping me find what I was looking for.
Hello Barbara,
Thank you for leaving us such an excellent review! We are thrilled that you loved your experience, and the whole team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Quick and easy fast results. Was able to complete my search in less than 10 minutes.
Hi Carrie,
This is great! We're happy you quickly found the information you needed on our site. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Good, but I need to cancel my subscription since I register by mistake
Hello Ricardo,
We're happy you're satisfied with the service; we're sorry to see you go. I can confirm that your account has been canceled. Rest assured, our company will no longer bill you. If you need further assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
It gave what was needed. Nothing more, nothing less.
Hello Rita,
We're happy you're satisfied with the information you received. We hope that you will also recommend us to others. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
She was very professional and quick she resolve the problem in less than three minutes.
Just give them a call and They will help you.
Hello George,
Thank you for this fantastic review! We're happy you're satisfied with customer service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need further assistance, please let us know. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
The owner's name is not legitimate and there is no address. I want my money back.
Hello D,
Thank you for taking the time to give us a review, and we're sorry to hear that you were not satisfied with the report you received. We would love to help and turn things around. Kindly give us a call or send an email to askinfotracer@infotracer.com. Rest assured, we're here to help.
Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Pretty good. Didn't get as much info as I was wanting.
Hi Kayla,
We appreciate your detailed feedback. Rest assured, we will be working on making our services better. We want to turn things around and assist you in getting the information you need.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at askinfotracer@infotracer.com. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
You said you would provide owner information. That is a lie.
Hi Jessica,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our data from records made freely and publicly available by the state, local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
Upon checking, I can see that you have already reached out to customer service. And we have provided you with a refund. Please expect the funds to reflect in 3 to 5 business days. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
This was easy to use with quick results. Helps weed out those fraudulent purchases
Hi Sharon,
We're happy you find our service easy to use and information quick to find. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Please let us know if you need assistance, especially with your searches. Rest assured, we're here to help. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Needed assistance and got what I need thank you so much
Hello Tony,
Thank you for your kind words. We're happy you're satisfied with the assistance you received. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. If you need further assistance, please let us know. Have a pleasant day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
Very easy to cancel! Was not hard to be able to cancel when it was needed.
Hi Domenica,
We're happy to hear that you find it easy to cancel the service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Janie,
We sincerely apologize if we could not provide the information you need. Please note that we are still working on improving our international searches. I can confirm that your account is canceled. Rest assured, our company will no longer bill you. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315