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InfotracerReviews 7,611

3.1

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infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
164
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Good
July 10, 2020

Good

Date of experience: June 10, 2020
California
1 review
0 helpful votes
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So far so good thank you for your amazing service with an even more amazing price beats the compitition on everything thank you i appreciate all your service has done for me. Cheers

Date of experience: June 10, 2020
Washington
1 review
0 helpful votes
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This is too early to ask about my experience because i haven't had any chance to have an experience.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 10, 2020
California
1 review
0 helpful votes
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Easy
July 8, 2020

Easy

Date of experience: June 8, 2020
Texas
1 review
0 helpful votes
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Stop
July 8, 2020

Stop

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 8, 2020
Nevada
1 review
0 helpful votes
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Z
July 7, 2020

Z

Date of experience: June 7, 2020
California
1 review
0 helpful votes
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I hate these "services."
July 7, 2020

I hate these "services." I will cancel the moment I have the information I was seeking.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 7, 2020
Oregon
1 review
0 helpful votes
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I haven't got anything yet so I can't make a true score

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 7, 2020
Maryland
1 review
0 helpful votes
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H
July 7, 2020

H

Date of experience: June 7, 2020
Texas
1 review
0 helpful votes
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Ok
July 5, 2020

Ok

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 5, 2020
Delaware
1 review
0 helpful votes
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Just logged in site easy to use
July 5, 2020

Just logged in site easy to use. Have not used yet

Date of experience: June 5, 2020
New Jersey
1 review
0 helpful votes
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Dunno
July 4, 2020

Dunno

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 4, 2020
South Carolina
1 review
0 helpful votes
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Fhhgh
July 4, 2020

Fhhgh

Date of experience: June 4, 2020
Colorado
1 review
0 helpful votes
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Good
July 4, 2020

Good

Date of experience: June 4, 2020
Michigan
1 review
0 helpful votes
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None
July 4, 2020

None

Date of experience: June 4, 2020
Texas
1 review
0 helpful votes
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Ok
July 4, 2020

Ok

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 4, 2020
Germany
1 review
0 helpful votes
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Idk
July 4, 2020

Idk

Date of experience: June 4, 2020
Texas
1 review
0 helpful votes
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This is not providing results quickly, instead is constantly redirecting to new pages and asking for a review before providing the service I paid for.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 3, 2020
Texas
1 review
0 helpful votes
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Good
July 3, 2020

Good

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 3, 2020
Georgia
1 review
0 helpful votes
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K
July 2, 2020

K

Date of experience: June 2, 2020