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InfotracerReviews 7,611

3.1

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infotracer.com
Boston, MA, United States
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Infotracer Reviews Summary

The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.

This summary is generated by AI, based on text from customer reviews

service
164
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Good
July 16, 2020

Good

Date of experience: June 16, 2020
Florida
3 reviews
3 helpful votes
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Good so far
July 16, 2020

Good so far

Date of experience: June 16, 2020
Texas
1 review
0 helpful votes
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So far so good
July 15, 2020

So far so good.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 15, 2020
Texas
1 review
0 helpful votes
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Cool
July 14, 2020

Cool

Date of experience: June 14, 2020
Georgia
1 review
0 helpful votes
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Awesome
July 14, 2020

Awesome

Date of experience: June 14, 2020
New Mexico
1 review
0 helpful votes
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GOOD
July 14, 2020

GOOD

Date of experience: June 14, 2020
Texas
1 review
0 helpful votes
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Its cool
July 14, 2020

Its cool

Date of experience: June 14, 2020
New York
1 review
0 helpful votes
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Bueno
July 13, 2020

Bueno

Date of experience: June 13, 2020
New Jersey
1 review
0 helpful votes
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Just give me the report i paid for not more questions.

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 13, 2020
New York
1 review
0 helpful votes
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No
July 13, 2020

No

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 13, 2020
Germany
1 review
0 helpful votes
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Cool
July 13, 2020

Cool

Date of experience: June 13, 2020
NL
1 review
0 helpful votes
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OKE
July 13, 2020

OKE

Date of experience: June 13, 2020
California
1 review
0 helpful votes
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Ok so far
July 12, 2020

Ok so far

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 12, 2020
New York
1 review
0 helpful votes
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Good
July 11, 2020

Good

Date of experience: June 11, 2020
Iowa
1 review
0 helpful votes
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AWESOME
July 11, 2020

AWESOME

Date of experience: June 11, 2020
Nevada
1 review
0 helpful votes
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Awesome
July 11, 2020

Awesome

Date of experience: June 11, 2020
Texas
1 review
0 helpful votes
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I do not have my report yet but so far, experience has been good

Date of experience: June 10, 2020
Germany
1 review
0 helpful votes
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F
July 10, 2020

F

Infotracer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 10, 2020
Florida
1 review
0 helpful votes
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It was less expensive and produced the results I needed.

Date of experience: June 10, 2020
New Jersey
1 review
0 helpful votes
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Good
July 10, 2020

Good

Date of experience: June 10, 2020