Thank you Azher and Akshaj! The airlines canceled my flight and they helped me reschedule it on the same day by providing me option to nearby cities. Can't thank you enough. You guyz rock!
Indian eagle has the best customer service with well trained agents. Sadashiv is very knowledgeable and helpful. Was able to resolve my issue by contacting concerned depth and rescheduling my travel cheaper than the airlines
If no star review was possible I would prefer that for this online flight booking website. I am not sure how they are allowed to operate, this company should be blacklisted. So here is my experience- I had been trying to book a ticket with them NY-Delhi sector, first their website mentioned 25$ off for first time international flight, but when I booked and had a chat with their agent they said "no sir this is discounted price already if we go below this airline will not issue your ticket." Sounds stupid to me, how is airline bothered about the price you want to sell your ticket for. Anyway I went ahead with their quoted price, then I get an email upload your proof of verification. BTW this will not be told to you anywhere until you make the payment. Next I check the link and they ask for picture of my credit card and passport. I did that after hiding security code! Next I get a call, passport is Indian so cannot be verified that it is you. I was like what? Passport is my proof of identity and citizenship who are you to tell me you cannot verify me with this. Next they say upload Driver licence or bank statement. I was like what why? They told me they need to verify my US address, I said fair enough I will give you a postal mail envelope copy stamped by US postal service, but they were too interested to get my latest bank statement. Ofcose I cancelled my purchase with them but a forewarning to everyone, especially US passengers. This website can really take all your information just for the heck of a airline ticket. Please be cautious. Terrible company!
I booked my Dad's Ticket for 19th March 2022 with Air India / Turkish Airlines.
I was checking same combination on competitors website however none were showing this deal, so I enquired with one agent he told me that, Turkish is not allowed to operate from India thats the reason they are not showing this combination and he added is someone is giving you this combination, they will cancel your ticket in few days and refund your money after 30+ Days.
I was in contact to IndianEagle Agent, I told this to him what competitor agent said, he took some time to check and said, no its operating and you will not have any issue. So I booked ticket.
To my surprise, today morning my ticket is cancelled and Agent is saying they cant help me and my ticket amount will be refunded after 45+ days.
This is clear case of CHEATING CUSTOMER and taking CUSTOMERS for Granted.
BEWARE of INDIANEAGLES, they are LIARS
They book the ticket in a very friendly manner but in case you have to make date changes to a later date then they charge HEAVY date change charges. Cancellation charges are EVEN MORE. I did a cross-check on the date change price with Indian eagle compared to AIR INDIA. AIR INDIA gave me a date change with NO EXTRA CHARGES & same ticket fare. While Indian Eagle asked for $ 473.5 EXTRA for a date change for the same date. FRAUD COMPANY.
Please login to Indianeagle.com for any of your international ticketing, I will bet you we be very happy.
Hello James! Thank you for recommending our service to fellow travelers. We are glad that you liked our service. Indian Eagle has been in the business of making air travel cheaper and easier for more than 15 years. Thanks for your trust in us. We look forward to your continued association with us. Have a nice day!
I GOT EXCELLENT SERVICE FROM INDIAN EAGLE FOR MY TICKETING,ITS VERY EASY FOR EVERY ONE TO LOGIN AND COMPLETE YOUR BOOKING.
Trying to reschedule a missed flight, Air India told me it would be $500 additional and these guys said it was $2000. 00. I couldn't reschedule it as my ticket was ticketed thru this agency and they were trying to take advantage of my situation. DO NOT USE THIS BUSINESS!
Helped me to get a best ticket at better price. He given multiple options to choose from and smoothly navigated steps
Hello Muninarayana! Thank you for your kind words of appreciation. They motivated the team at Indian Eagle. We offer the lowest airfare and our efficient team is just a call away to help you with booking the best deal suiting your travel requirements. Looking forward to serving you again. Have a good day!
Showing prize of ticket different and charge different amount. Than give it to cash back.
Some things error in website.
Good service agent muthu was excellent about his work, he is good at to solve problem with. Highly recommend
Hi Shivani! We are glad to have assisted you. We look forward to having many more years of your business with Indian Eagle. Thank you.
I choose to pay 30$ cancelation fees Insted of do Argument with Customer service Employee, who are hired under low pay rate. During to conversation I have automatically transfer to 3 diffrent people without even I know & I have to repet everything again to all. And finally they Told me I should Have to policy before I book the ticket! Well they are right too. So I better to choose cancelation and pay 30$ instade I can easlly can Modifie my booking without pay anything, because I think if They can not give me a better service before my trip How the hell they will help me during my trip.
Hi! The inconvenience you faced is regrettable. Actually, our 24/7 customer service is distributed across three shifts a day; each shift has a dedicated team of support executives. Most of our customer service executives, including travel advisors and ticketing executives, work in rotating shifts. It is unfortunate for us that you chose cancellation over giving us an opportunity to work on your grievance. We hope we will get a chance for sure to give you better service next time. Wish you good health!
Thank You Harsha & Indian eagle team for A seamless ticket buying experience.
Thanks again!
Hope you work with you more in near future.
Stay safe!
Hello Pav! We are pleased to know about your experience with Indian Eagle. We have been making online travel booking easier & better. Looking forward to serving you in future. Have a nice day!
Great services. Representative has explained in details and help to get great deal. Really it appricate.
Hey there! Thank you for appreciating our services. Indian Eagle has been making online travel booking easier & better. Our dedicated team leaves no stone unturned to ensure your satisfaction. Hope you choose us for booking your future travels. Have a nice day!
The Airlines says the free date modification but Indian eagle cheatted $200, and call back wasting my time, Fraud.
They show low prices on third websites, like Kayak, and then ask you to call. Totally waste of time.
Very helpful. Good in communication. It was helpful and nice talking to you, Harsha. Hope India eagle helps all of us travelling from US to India..
Hi Premanjan! Thank you for choosing Indian Eagle as your travel-booking partner! We are striving to simplify the travel booking process in the current circumstances.
Indian Eagle really helping me a lot to book my tickets. Thanks to Raju Sunkara who is helping me from past 2 years for effective pricing.
Hi Shabista! Thank you for taking pains to appreciate our services! We are obliged to you.
NIshanth provided excellent service and very courteous, helpful, professional,
Indian eagle is efficient.
Hello Kumar! Thank you for appreciating our service. Indian Eagle has been in the business of making air travel cheaper and easier for more than 15 years. We have the best flight deals throughout the year and our hard-working team ensures that you get the right deal as per your travel requirements. Looking forward to booking your future travels. Have a nice day!
Bhagat has been very patient and extremely helpful to book our flight ticket. Appreciate your knowledge.
Dear Gayathri! We're delighted to hear that you had a good experience at Indian Eagle. Have a safe trip.
Having trouble to get the refund from INDIANEAGLE even after sending many emails and calls... Hope they get better
They are a super shady company and even when you book they will charge your Card through 2 separate transactions - which is super shady.
Cancellations and modifications are super expensive. So no point trying to save a few bucks! Book through the airlines, they will not even talk to you if you book through Indian eagle.
This company is definitely running a scam - considering they are providing services to US residents - they could seriously run into a lot of trouble soon.
Overview
IndianEagle has a rating of 2.8 stars from 83 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IndianEagle most frequently mention customer service and credit card. IndianEagle ranks 215th among Travel sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Roshan! Thank you for your kind words of appreciation. It motivated the team at Indian Eagle. Our expert team leaves no stone unturned to deliver satisfactory experience to our customers. We are glad that we could reschedule your flight so your travel isn't disrupted. Looking forward to serving you again. Have a nice day!