iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Have no complaints. Great to have the memories. Thank you so much
So excited to be able to watch and share family tapes with my family and friends we grew up with. You can put them on your phone, laptop and TV. Brings back Great memories of people that have gone before us. Easy process, you pay for the box sent to you. The instructions are in there. You send your tapes and pictures in the box back to them (postage paid) They digitalize everything. It was great
No words can describe the feeling to see old videos of loved ones that are not with us anymore. Thank you so much for this gift of digitizing these.
Pretty easy to do. It is a little pricey though. Thank you for helping with my memories.
You guys are amazing. Everything works as expected. I trust you 100% anytime.
Service was exactly as advertised. All the tapes were converted to digital and presented clearly.
Also, the process was quick.
Easy process, scanned photos looked great, received my original photos back. Everything was very easy and I would certainly use them again. The scanned photos were easy to download and save. Everything was great!
The IMemories process was so easy and quick. I am thrilled to see my children when they were babies from old Super 8 films and our wedding ceremony/wedding celebration from a VHS tape once again! Thank you IMemories. Highly recommend this company.
It was easy and very understandable to follow the directions and do the follow up we needed to do.
Good experience love the videos and photos. Shared w I th family.
I was very pleased with how fast I was able to get my digitized photos for a project related to my daughter's wedding.
I like your product very much. It is very easy and enjoyable service.
I am so pleased with the whole process and customer service!
I gifted the order to my sister, so I haven't seen the end product. Her feedback was mixed.
We haven't seen these videos in so many years it's hard to remember. What a great time we had reminiscing old times. Some from back in the 1950s. Thank you for restoring this ancient history of our family and friends.
The process was easy and I was happy with the results. Happy with iMemories.
My parents were very excited to see the reel videos, vhs videos, and pictures from negatives that were over 100 years old.
I finally got around to dealing with the vhs tapes we recorded through the years.
Fast and Efficient. Digitized over 600 slides. Well done at a good resolution.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Patricia, Thank you for taking the time to comment! We want to make sure our customers have a great experience with iMemories. Please do not hesitate to reach out, if you are not satisfied with the work at 1(800)845-7986.