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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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I've been holding on to these videos for almost 20 years! Now that my children are adults its so much fun to watch. I'll admit I was worried boxing up ALL my precious tapes and sending them. But this company made it so easy and affordable to "re live" all the memories. I can watch on my phone anywhere, and share with anyone. Don't wait send in yours today!
As usual, a wonderful, satisfying experience after using IMemories.
Hi Elzaree,
Thanks for the kind words. We are so glad you are enjoying the iMemories experience. Try our free mobile app, giving you access to your iMemories account at any time.
I'm very glad to have found this way to preserve family memories and make them easily accessible to my kids who live in different parts of the country. Thanks!
Hi Karin,
Thanks for the 5 Star review! We are so glad you decided to do this. Don't forget to download the mobile app. This will let you have your memories with you at all times. Let us know if you have any questions. 1-800-845-7986
I love the easy way of mailing in tapes. Clear communication of arrival and easy downloads. Thank you IMemories!
Hi Kay,
Thanks for taking the time to review our services. We are so glad that you are enjoying the iMemories experience.
So wonderful to have all these videos that haven't been seen in years in one place and so easy to see.
Made two flash copies for my "kids" Christmas presents this year.
Hi Debra,
Thanks for the great review. Digitizing your media not only preserves your memories but it is a priceless gift for the family. Don't forget to download the free mobile app to access your memories where ever you may be, keeping your memories with you at all times.
Im not happy with the App which is why I cant decide if I want to send in the rest of my movies or not. None of the setting buttons work and not easy to upload videos from phone and store.
Love that I won't lose those memories. Video tapes were starting to wear out, now they are saved and easily shared
Hi Shirley,
Thanks for taking the time and giving us such a great review. We are so glad you are enjoying your memories.
Thank you iMemories for all the memories that have been forgotten. The experience was excellent with sending and returning of my tapes. I would recommend you to all my friends and famly.
Hi Matilda,
Thanks for the great review and taking the time to submit this review. We are so happy you are enjoying the iMemories experience.
1 VHS tape was smashed up badly after I sent it. It appears unusable.
Easy process to convert old VHS and 8mm family videos to digital format. We have so enjoyed watching all our family memories!
Hi Vicki,
We are happy that you decided to get your memories converted and hope you continue to enjoy your memories. Thanks for taking the time to submit a review.
Loved everything about iMemories my videos was great, the shipping and receiving was so easy and fast. Thank you so much!
Hi Sheila,
Thank you for the feedback and the 5 Star review. We are so glad you are enjoying your memories.
You brought so many great memories back to life for me. Film not seen in over 50 years given new life. So much happiness. Great service.
Hi Dee,
Thank you for the great review and kind words. We are so glad you're enjoying your memories. Let us know if you have any questions.
Its been great having our family videos just at our fingertips. My grandchildren are enjoying watching their parents on video when they were children!
Hi Sonia,
Thanks for the 5 Star review. We are so glad that we could bring your memories to life to enjoy once again. Please let us know if you have any questions.
We had many videos of our family. We sent them in and they digitized them. Now we can create special memories for each family member.
Hi Kathy,
Thanks for taking the time to review your experience. Please let us know if you need any help.
I have been told the transfers are only as good as the videos being transferred. The whole purpose is to preserve the memories, but if there is no way to improve the quality of the videos, why do it? If there is anyone out there that has questionable footage, don't expect it to be improved. Just expect to see the same poor quality for $12 per item.
Thanks for the feedback and taking the time to reviewing your experience. Our goal is to achieve the best capture possible. When converting from tapes (analog) to digital, iMemories uses state-of-the-art equipment and techniques to minimize quality loss as much as possible. The quality is still dependent on the original condition of the VHS tape. Use of extended record time, recording over TV and/or re-recording footage can affect the quality of the conversion to digital.
My photos were safely returned and the photos were quickly available on iMemories web site.
The is a very convenient and efficient service.
Hi James,
Thanks for the 5 Star review. We are so glad you are enjoying your memories. Let us know if we can answer any questions. 1-800-845-7986
I now have 6 precious movies containers that were converted to a DVD that allows us to view special movies of our now 37 & 34 year old daughters as little babies. Safe and secure.
Hi Steve,
Thanks for taking the time to review your experience. So glad we could help preserve your memories.
I have used iMemories services several times and LOVE the end result. I have sent them both print and videos -- treasured photo albums and vintage photographs & polaroids! The communication is so excellent & put you at ease by letting you know hey receive your box. They are always on hand to discuss anything and teach how to share with family & friends.
Don't be scared -- Ask for a Ship Kit! Try it -- I know you will TREASURE it!
Hi Ginger,
Thanks for your kind words and trusting us with your memories. You know you can always call with any questions you might have.
The customer support was fast and easy. My questions were acknowledged right away and the person I spoke with was very nice.
I received all my iMemories and am happy to have them to share with family.
I was alittle disappointed that the movies were not very clear.
Hi Patti,
Thanks for your review. We strive for the best capture possible. We ran some of your tapes multiple times to try and achieve this. Please let us know if you have any specific questions on your tapes. Feel free to call us. 1-800-845-7986
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Cynthia,
Thanks for taking the time to submit your review. We appreciate your feedback and we are so glad you are enjoying your memories.