iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
This was a great idea... I just wish I had understood how to edit them before I finalized my purchase... but I wish I had done this before they started to darken. Now I can watch my home movies again! Thank you!
At first I was confused and didn't understand things. I am not good with computers. But, they called and explained things to me. Very nice people.
Thank You Imemories! I cannot stop watching my videos :) I will search for more for you to digitalize...
Thanks for the great review. We are so glad you are enjoying your iMemories account. Don't hesitate to call us for any help you may need. 1-800-845-7986
Getting my old tapes converted to digital with iMemories has been a blessing. We watch them all the time! We laugh and cry all at the same time. The memories are priceless!
I couldn't be happier with the quality of the videos. And the customer service is great! I've already told people about your company and service.
Hi Sandy,
Thanks for the kind words and trusting us with your memories. Please let us know if you need any help.
I am still viewing the videos on my I pad. My question is - what do I do when finished. Is there a way I can delete the bad, poor lighting segments of each tape? Just what comes next. Do you recommend putting them on dvd? Can I pick and choose which ones to do. Can they be enhanced in any way?
Hi Diana,
If you still need help please give us a call at 1-800-845-7986.
Some features were lacking. No way to remove movies from download option. No sorting option. Otherwise it was ok.
Hi Lucille,
I would love to walk you through the website to show you how to remove downloads and the sorting option. You can arrange your albums in any order along with chapters within your albums. Feel free to call here for help. I will extend your free time until the end of October for you to use the website. You can reach me at 1-800-845-7986.
Have had some old VHS tapes of family movies and intended to transfer to digital media for some time. Came across iMemories and decided to try. Very pleased with the results so far. Need to edit and condensed into a few DVDs but am sure that is possible. Have recommended the site to other family members.
Hi Thomas,
Thanks for the 5 Star review. Feel free to call us for help at anytime. We are so glad you are enjoying the process.
They restored old film from my growing up years! 8mm to digital! Looks fantastic! We had years ago transferred all the 8mm to vhs and the vhs tapes were not great and we had lost some video. IMemories recommended us to look for our 8mm film (thankful my parents had kept it!) and then they restored from the original 8mm to digital directly. Eautiful video.
Hi Amy,
We are so happy you are enjoying your memories. Thanks for the great review. Don't forget to download our mobile app to have your memories with you where ever you go.
I love that my film is available at any time. I did find the price rather expensive to convert however I did have a lot of film to convert.
Hi Susan,
Thanks for the 5 Star review. Processing film to digital format has a lot more to it and I'm glad you decided to process your order. Let us know if you need anything else.
Had a box full of old VHS tapes with many precious memories. Imemories converted them quickly and it was easy!
Hi Kathryn,
Thanks for your feedback and great review. Let us know if we can help with anything else.
Need a way to communcate with you. I want to purchase a jump drive and cant figure out how. Please help
Hi Mary,
Thanks for the 5 Star review. We can help you with a thumb drive. Give us a call and we can check to see what would work best for you. 1-800-845-7986
This has been the best experience! I sent 7 VHS tapes and got back the 7 VHS tapes and 7 DVDs. The DVDs were so professional looking. Your company put actual pictures from the tapes onto the disc cover and labeled what was on the discs. Everything was so easy to do and I am thrilled that I did it! I would highly recommend this company to anyone who wants to put their priceless VHS tapes onto DVDs to watch over and over. I also thought the price was good. After using the discount coupon it was very doable. Thank you!
Thanks so much for your kind words. We appreciate you trusting us with your memories.
Absolutely delighted to see these films after so many year!
Priceless! Loved watching my son grow up again... and to see family members who are no longer with us.
Hi Teresa,
So happy you are enjoying your memories. Thanks for the great review. Let us know if we can help with anything else.
Thank you IMemories for bringing to life super 8 video footage that is over forty years old. My children, now in their forties and their children are seeing events they had only heard about. I am seeing video of my mother and siblings who are deceased. Thank you for a job well done, very well done.
Hi Thomas,
Thank you for your kind words. So glad you're happy with your order. Don't forget to download the mobile app to have your memories with you at all times. Feel free to call with any questions. 1-800-845-7986
Hi,
I would like to know if I will receive my old tapes because I haven't receive them.
I am happy with the service.
Thank you.
Hi Ana,
Thanks for the 5 Star review. As part of our process we hold orders for about a week before shipping back to you. Your order is shipping today. Let us know if we can help with anything else.
I was impressed that the videos came out at all being they were old. Still have to download from your site but I was pleased.
Hi Dorie,
Thanks for the 5 Star review and trusting us with your memories. Let us know if you need help with anything else.
Whole process was convenient. I love accessing my videos on line. I didn't give it a 5 star rating because I was hoping that the videos would have been repaired and more better quality. I could have watched them at home just the same. My videos have lines and static thru out and that's why I sent them in. I hoped they could clean them and fix the quality.
I was very pleased with the transfer and editing and the time it took to get it done, the only reason I didn't give a 5 is i still haven't received my original, other than that I was very pleased.
Hi Annette,
We are so glad you were happy with the process. As part of our process we hold orders for about a week before shipping back to you. Your tape is shipping today. Let us know if we can help with anything else.
This is my second order and I am very pleased with the quality of my home videos. It was easy for me to download the digital copies from my IMemories account.
Hi Devi,
Thanks for trusting us with your memories and the 5 Star review.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Bernadette,
Thanks for chatting with me today. Please let me know if you have any other questions.