From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was disappointing too many steps to follow to looks at the videos online. Very expensive to convert and the just to put on line.
Very easy process and I also sent more because the process was so easy
I surprised my wife on our Anniversary, by echoing to TV, films from before she was born through her early childhood. I had found 3 dozen 8mm films in a long forgotten box. That made her day!
We are local. All 50 plus tapes converted to digital. Had a few redone to insure best quality - 20% came out better but others were to dilapidated to improve on original. We appreciate iMemories persistence. An improvement would be to have front desk coverage during business hours or advertise a specific lunch/break time do customers can plan accordingly.
Good experience I was unaware you would have to pay again to keep the downloads online.
Imemories is the perfect way to digitize any old tapes, DVDs, etc that have been stored away in a box o. Your garage! Seamless, fast and very user friendly.
Thank you!
My video transfer with imemories was quick and seamless. The turnaround time was quick and easy and now I have all my tapes to watch and share with my family. Too good!
I mailed my Memories in two boxes! They are now on iCloud for me to organize and share! Great service and I would recommend this company!
We are very happy with the work and professional way you guys handled my slides.
Thank you!
For years I have worried about losing my old VHS and 8mm tapes of family outings and weddings and keeping equipment to play them. I'm so relieved to have them accessible. Tears have been shed over some wonderful memories!
Top notch service from beginning to end. Answered all questions, was very responsive and when a couple issues arose, made sure they were resolved.
It was a good experience but am having trouble downloading them
I am very happy with the experience and product received from iMemories. The submission was easy and I received my digital photos very quickly. So happy to see all my family photos again and to be able to share them.
The convenience of iMemories was amazing and I love having my old videos available on my phone now.
Customer service was Excellent, They took the time to answer any questions and walk us through the process. Only 800 more VCR tapes to go lol
Was smooth, just took a little longer then I expected and wasn't given notice that 2 of the video could not be copied due to Copy Right issues, I had to ask
It was very humbling and refreshing to see some of the past experiences of my family.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kathleen, Thank you for your comment. We sorry to hear you had issues viewing your memories. You can login to your iMemories account on your computer, mobile devices or TV with the iMemories app with your email address and password. Once logged in you can click on any of your albums to play the videos. We can certainly assist you with this if you are still having trouble. Please do not hesitate to reach out and discuss this with us at 1(800)845-7986.