From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Honestly always so seamless and easy. Loved seeing my home videos converted so I could take a look again
This was my second experience with iMemories and I can report that I received excellent service on both occasions.
To have all of these memories back again is amazing. Very well organized! Price is reasonable at the 50% off rate. Conversion to thumb drives or other forms of storage is quite overpriced, but so glad I can download them myself. Thank you I Memories!
My videos were amazing it's literally like my children being babies all over again. This made my empty nest heart so happy. Thanks for the quick service.
I am so relieved to finally have all of these digital photos saved and organized! The process was easy and painless!
Wished you had taken more time on each VHS tape conversion to digital. I know we had a lot i.e. 40 tapes but several were done quickly without care. The ones redone were excellent and what I had originally expected. Thanks for all you do.
I received my order (on-line) quickly and everything I requested to be copied was included. It is nice to be able to log on and know my memories are intact and easy to view anytime. I also appreciate being able to share them with family members.
Loved that I can watch home videos of my boys that I forgot I had taken. A wonderful gift I would have paid double memories are priceless.
This service was simply amazing. The whole process was very organized and simple. I was so excited to share our childhood memories with everyone so now everyone has a copy instead of just one person having the only picture that exists. What a moment to share priceless memories of our grandparents with cousins. Such a great walk down memory lane.
My videos were produced very fast. My only disappointments were that they don't digitize every type of audio and video that I had at home and that I was charged the full price for a video that they did not digitize because it had a copyright.
They did a very nice job of my tapes. I still have more to send in!
I have loved my memories digitized. The app makes it so easy to share.
I was disappointed that a few videos were dark and had a lot of static. I had also hoped the color would be better and truer to the original.
Most of one high 8 tape was not done so I now have to send it in again to be finished.
When I called about the issue they were helpful.
Love having my photos, negatives, slides, VHF, super 8, digitize, been using Imemories for the last 4 years still going, until all have been done
Great company
Best ever, been sending, VHF tapes, super 8 film, negatives, slides, photos, for the last 3 years, very satisfied customer
I recommended to friends and family
I was happy with imemories but quite surprised that I had to pay to keep them so that's my negative.
My understanding was that iMemories would be improving the quality of my film when transferred to digital, does not look like this happened, it looks like a straight transfer of the same quality, it looks the same as a DVD that another company did a few years ago for me, I was hoping this would come out better but it did not, I do not know if I misunderstood your offer to improve while transferring to digital, other than that it is okay and I like being able to store and send to others, the people that I talked to were very helpful.
I sent my video in a prepaid package. All was processed fine and they returned my video and put my processed video on line. The resolution of the digital version was not great - I think due to the age of the original. I also forgot to use the discount coupon on the processing and so pair more than I should have. In all, a good experience!
Bad service and company.I not recommend.i would like my money back.everyone please see the reviews of this company I have regrets.
I did speak with someone on the phone before placing my order, and they were very helpful.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Elvia, Thank you for your feedback and for speaking with our Supervisor today. You were issued a full refund, and we hope this action helps to ease any concerns or issues you may have experienced. Our aim is always to ensure your satisfaction and trust in our service.