About the Business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The slides I sent to be scanned came back with off colors, and poor focus.
I'm so HAPPY i finally took advantage of this offer! Now enjoying YEARS of memories i forgot we had! Thank you!
I sent 6 old VHS tapes and had them converted to digital and then I downloaded onto my computer. Price is a little high and I was hoping they could fix some of the "bad" spots on the tape but they didn't. I still have my memories and will soon be burning them onto dvd's.
HI Holly,
Thanks for the 5 Star review. We are so glad that you could download your videos. We do strive to obtain the best capture possible but the outcome is dependent on the original condition of the tape.
I was very satisfied with the speed with which my 8mm movies were converted. However, I was not happy with the quality of some of the resulting video files. I realize that some of the film was in poor condition, but where the video was dark, the video compression added a lot of visible noise and artifacts. The compression applied might have been the same for both good and bad quality film, but it had the effect of making the bad quality film worse.
I was generally happy with the online portion of the process, but I wish there had been an easier way to download all of my videos. I had to start playing each video and then click to download it. It would have been great if I could have selected all of the videos in one place and downloaded them all at once.
Since the first day that I reached out to iMemories they have helped me with any questions I may have.
I'm able to share my videos/pictures anytime & anywhere, true that you can do this with other sites but it's affordable with iMemories.
Hi Maria,
Thank you so much for the great review. We are so glad you're enjoying the iMemories experience. You know you can call at any time.
I have been telling everyone about this. If I find more I will be sending more. This is so fantastic to see videos of my deceased husband. Has helped me in my time of grief. He passed 6 months ago.
Hi Julie,
Thanks for the great review. We are glad that by doing this has helped you through your difficult. Please let us know if you need any help. 1-800-845-7986
I was very impressed with the experience. It was so easy and now I have my videos saved to an external hard drive.
Hi Mykal,
Thank you taking the time to review your experience. We are so glad you are happy with the process. Let us know if you have any questions. 1-800-845-7986
I have been wanting to convert my old mini tapes for over 25 years but was leery of sending these precious memories off in the mail to just anyone. My research on IMemories made me feel confident that my tapes would be converted and returned with care. They communicated every step of the way and processed them very quickly. I now have my tapes back and have been enjoying watching them with family! I had forgotten how precious these are and I'll treasure them for years to come! Definitely cried with joy and my memories came flooding back! Thanks iMemories!
Great service. I will be using them again. It has been great seeing all our home movies again and sharing with family and friends.
Hi Tammy,
We appreciate you taking the time to review us. We are so glad that you're enjoying your memories.
So far I have sent in over 30 VSH tapes. Each time I have received them back. FYI they will not convert any that have mildew. I did not realize a couple of mine did. I had to ask them why in an email the reason why they did not convert them. That, so far, is the only thing I can think of that would have been helpful to know.
Hi Diana,
Thank you for the feedback. We are working on a way to better communicate if we cannot process a tape for any reason. Please let us know if you have any other questions. 1-800-845-7986
Some tapes were clear, others not. I'm assuming because of the condition. Some were. Mp4 and others zipped in sections. I dont know why. Sometimes portions of a video seemed to be repeated within a file, not continuous as the original would be. The website is a bit difficult to understand. When I uploaded to Dropbox, file names were numbers and hard to match up with originals. I'm glad I did it so at least I'd have something saved. I did ten. Probably be better to do one at a time.
Brought back so many memories I thought I had lost. Movies of my kids, vacations, partys and so much happiness also some tears. Found things I didn't even realize we has. Great job imemories.
Hi Sanjuanita,
Thank you for the 5 Star review. We are so glad you are enjoying the iMemories experience. Don't forget to download the free mobile app so you can have your memories with you at all times.
I've been holding on to these videos for almost 20 years! Now that my children are adults its so much fun to watch. I'll admit I was worried boxing up ALL my precious tapes and sending them. But this company made it so easy and affordable to "re live" all the memories. I can watch on my phone anywhere, and share with anyone. Don't wait send in yours today!
Hi Cynthia,
Thanks for taking the time to submit your review. We appreciate your feedback and we are so glad you are enjoying your memories.
As usual, a wonderful, satisfying experience after using IMemories.
Hi Elzaree,
Thanks for the kind words. We are so glad you are enjoying the iMemories experience. Try our free mobile app, giving you access to your iMemories account at any time.
I'm very glad to have found this way to preserve family memories and make them easily accessible to my kids who live in different parts of the country. Thanks!
Hi Karin,
Thanks for the 5 Star review! We are so glad you decided to do this. Don't forget to download the mobile app. This will let you have your memories with you at all times. Let us know if you have any questions. 1-800-845-7986
I love the easy way of mailing in tapes. Clear communication of arrival and easy downloads. Thank you IMemories!
Hi Kay,
Thanks for taking the time to review our services. We are so glad that you are enjoying the iMemories experience.
So wonderful to have all these videos that haven't been seen in years in one place and so easy to see.
Made two flash copies for my "kids" Christmas presents this year.
Hi Debra,
Thanks for the great review. Digitizing your media not only preserves your memories but it is a priceless gift for the family. Don't forget to download the free mobile app to access your memories where ever you may be, keeping your memories with you at all times.
Im not happy with the App which is why I cant decide if I want to send in the rest of my movies or not. None of the setting buttons work and not easy to upload videos from phone and store.
Love that I won't lose those memories. Video tapes were starting to wear out, now they are saved and easily shared
Hi Shirley,
Thanks for taking the time and giving us such a great review. We are so glad you are enjoying your memories.
Thank you iMemories for all the memories that have been forgotten. The experience was excellent with sending and returning of my tapes. I would recommend you to all my friends and famly.
Hi Matilda,
Thanks for the great review and taking the time to submit this review. We are so happy you are enjoying the iMemories experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Loretta,
Thanks so much for the 5 Star review. We are so glad you decided to preserve your memories with us. Don't forget to download the free mobile app so you can have your memories with you at all times.