iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
I appreciated that my videos were digitized promptly and returned safely.
It would have been helpful if imemories had made it clear that once I downloaded the videos onto my computer that I would no longer be able to access them on my phone using iCloud.
So satisfied with their service. Didn't have high expectations but iMemories delivered every thing and more. Now enjoy memories from my childhood that I feared would be lost forever. They delivered digital record of my fathers old 8 MM films from the late 50's & 60's. Planning to surprise my cousins at Christmas with DVD's of our memories of Christmas of old. The parents of all cousins are now deceased which will make this special. Thank you iMemories.
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
They did a great job with the first 180 slides, so we're sending them another 300 or so to finish the job.
It was easy, and very rewarding, everyone enjoyed seeing old memories. The kids loved it. The Imemories team was very helpful.
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
All went very well and was easy and reasonable. My only negative is that shipping both ways was slow.
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
I was a little concerned when I shipped my box off but ever since getting my videos converted I am telling everyone about iMemories. I have been wanting to convert my childhood movies for years and finally seeing them and the quality brought me to tears. I love the customer service you all provide and the many options you have to converting. I'm so excited that I'm planning a family reunion once all the movies are converted and I will be reveling them to the family and yes I plan on provided lots of Kleenex! Words can not express how great I am to your company.
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
Mahalo for converting the VHS tapes I sent. I wish the others were able to be converted (moldy), but if I didn't try iMemories, I wouldn't have known. The one that did get converted was a treasure to me! Mahalo!
Thanks for the 5 star review and trusting us with your memories.
Generally good site to store video and pictures. I converted some VHS and Hi-8 tapes without a hitch. The app is great!
Thanks for the 4 star review and trusting us with your memories.
We are happy to watch our family video. Haven't watched them in years. Thanks you iMemories for helping to save this memory and share it with grad children.
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
Very happy to say that I have enjoyed watching my old super 8 movies on my tv and computer that were converted to DVD'S! Laughters and smiles from the whole family...
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
Imemories does a fantastic job converting my VHS home movies to DVDs. I only wish the shipping cost wasn't more than the converting rates, it makes it very difficult to afford and I can only convert one VHS at a time. Otherwise, thank you for this service!
Thank you for submitting your review and we appreciate your feedback. Feel free to call us with any questions you might have. 1-800-845-7986
We are pleased with the order, albeit grainy. It's old and I understand that.
Thanks for the push to do what I've been needing to do for years. Wonderful memories came to life! I was even able to see my sweet parents who have passed.
I am very happy with my cassettes converted to digital. I will be sending in some more cassettes/
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
Loved the whole process. Only thing I wish I had know beforehand was that they would check the tapes for blanks tapes beforehand so you dont pay full price for blank tapes. I wasnt told this was an option until after but was refunded and notified that option is available. Overall very happy with the company and their work!
Thanks for taking the time to review our site. We are so glad we could help you preserve your memories. Feel free to call us with any questions you might have. 1-800-845-7986
So awesome to have movies on line! I can share with my family all across the country! And I can download and put on dvd for my kids!
Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.
Thank you for helping us have lots of memories for the holidays! We are excited to view them all! It was an easy process, and we are glad we did it!
Thanks for the 5 star review and trusting us with your memories.
Great experience movies were great. The shipping was great. I sent in more.
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
I mailed in 20 8mm films made about 40-50 years ago. The processing of my films was as I expected, they were all converted to digital and available to me as soon as I received the email stating that they were. I was able to download these digital images and save them. I'm very pleased with your services, as well as your professionalism and excellent customer service.
I highly recommend this service and this company!
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Thanks for reviewing our site. Unfortunately we are completely separate from Apple's iCloud. You can subscribe with iMemories and we will store your videos and you will continue to have access to your media. Feel free to call us with any questions you might have. 1-800-845-7986