From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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I Memories did a wonderful job, I plan on sending more videos soon. Thank you
I received my videos on I memories. But did not receive my videos in the mail yet. My address is 1751 Ridge Rd Telford Pa *******
Had a family DVD and several old Super 8 home movies done by iMemories. So great to see the old days again. Thank you iMemories.
Very pleased with the service. So happy to have these family videos digitized and secured for my family.
Wonderful experience, could not recommend this company more.
Smooth and ultimately receiving what I had requested.
Great to work with and great customer support and easy plan to use
I was so excited to send of my slides and couple of old movie reels. I was shocked by the price, but it was worth to me. I thought colors would be enhanced, some blurry removed. I did not find that to be the case. My longest movie reel is about a minute. But, I believe the charge is for the entire reel.
I wish I had done more homework. But, being lazy this sounded easy, fast and done.
I have also not received my original stuff back.
Overall a very good experience. It took little longer than promised, but other than that the work was of very good quality and delivered as expected. This was my third time using this service, and I plan to do so again.
I'm not a DVD edit person ( I don't have a clue has how to do this kind of thing) but the folks at iMemories were able to help me every step of the way (even when I was asking dumb questions and must have seem like a pain in the butt). They helped me to solve whatever problem I was having with professionalism and made me feel like I was there most valuable customer. One doesn't get this kind of service or respect very much in the business world of today.
I was a little disappointed about the quality of some of the old pictures. I thought they would have been brushed up.
Every phone interaction with your staff was great. They answered all of my questions and were very polite. A great experience!
I love being able to watch my videos online. It was a very easy experience.
Only issue is several have out of frame streaks throughout the video.
I did receive a link to my videos but I never received my materials back.
I was able to download all of my videos and slides with not too much of a problem, Had a couple of issues so I called customer service and they were so kind and helpful. They fixed my problem almost right away. Great people!
I read the reviews of several companies before selecting iMemories and I'm 100% pleased with the results! I'm in the process of getting photos together to send to them now.
The transfers were excellent and we were very satisfied with the results.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the great review.