iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
It is great that I can easily access my videos, but now I have to pay yearly for it, and I cannot find an option to convert to usb and purchase it physically.
I've had more than 20 video tapes for my daughter since after my daughter was 3 years old and now she is 23 years old lady and is becoming a doctor. The tapes are my treasure and digitalizing the tapes like my unfinished homework. I have tried several ways to convert the tapes to digitize format, but I couldn't find any reliable method until I saw an advertisement of I-memories. Thanks to I-memories I have completed my homework and I can reminisce the moments anytime I want to now. It was a tremendously amazing experience and I am satisfied the service that I-memories provided to me. Obviously it is a great system.
I have not received my originals. IMemories move at their pace. Pandemic provides them complete cover for not responding to customer requirements.
Sorry, Not satisfied at all.
Service is good. Price is high for the budget, with lots of added fees to get what you want.
Imemories is very organized, great with communication, and makes the whole process user friendly!
I have enjoyed viewing my old movies on line very very much.
Thank you so much for your excellent customer service. You have brought back memories of family that have long since been forgotten. You have provided my family with many years of smiles.
I love the fact that I can pull my videos up and look at them at any time.
While it took a little longer than I expected, the results were great and communication with iMemories was always thorough and prompt. Very satisfied!
I love having them easily to watch now. I did think that my movies would have all the lines and jumping issues removed with the process of conversion
AND I MEMORIES KEEPS informing me my account is about to expire. I never received my originals back and was charged 250% more than I anticipated.
I am 100% dissatifised.
We have ordered twice from IMemories and have always encountered the best customer service! Would highly recommend!
Looks great well done. Just waiting for vhs to be returned
I started the process of sending my VHS tapes a couple years ago. I've never looked back. I have them all saved in the cloud. I am able to share with anybody that has an email. I can put them on flash drives. I still have all the VCR tapes upstairs in boxes. It's very comforting to know they are saved.
Still trying to figure out where the download goes when you go to see them on your phone.
The process worked exactly like advertised. I was happy with the processing and will definitely use iMemories again!
Great overall. I was referred by my God mother. I had these 8mm video tapes in a drawer. I didn't know who to take them to or trust. The price was reasonable for the value. Thank you.
I sent all of my old VHS movies to be digitized and could not be more thrilled with what I have gotten back! Being able to watch and share these videos again that I have not seen in years has been great! In fact my sister is in the process of doing the same with hers because she was so thrilled with what I shared with her. Thank you so much for saving my memories!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.