iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Amazed at the quantity and quality of the images and videos, as well as the site abilities to manage, edit, organize and store. Great service and excellent value!
Smooth! Mail in the video tapes and receive the digital format. Very excited to be able to see the memories with my friends and family! Unfortunately, I did not realize that I would have to pay to keep them on the iMemories cloud.
The process was very smooth and now we have digitized memories of when I was 2 years old. Thank you!
I'm overjoyed that iMemories was able to convert my home videos to digital. I thought they were destroyed in a basement flood and was brought to tears when I was able to take a trip back in time and see my babies and deceased family member.
Sent items in and transferred properly. Still awaiting the return of items.
Loved the videos! They did a fantastic job. I would highly recommend them!
I like the job you have done i have more to send its just that I haven't had time to upload to my computer I hope I don't lose them. I will have some one to help me. Thank you
Please call us if you have any questions. 1-800-845-7986
It was easy and the customer care was very helpful. Loved this service.
Amazing job and very prompt delivery of our videos. Customer service is amazing too. Answered all
Of my questions
I was so nervous about sending all my original tapes off. But they made it so easy and communicated well throughout the entire process!
I would do this again in an heartbeat. It is so nice having all our home videos so easily accessible in a digital format that we can watch anywhere!
I'm not too computer able but i finally was able to download my photos to a file
I'm thrilled that my 20 year old videos are now digitized. The editing of the videos, however, was not great. The beginning of every video shows the last clip from the previous video, then cuts out and starts the new video.
The cost was to high for what I received, I do not want to pay a monthly fee for this product after paying up front
Overall, I am pleased with the process. One video I submitted was not converted. Another video was converted, but the tracking should have been adjusted for clarity. Any chance that could now be corrected? Thank you!
Everything was awesome. Enjoying some great memories.
Excellent service and quality. Very helpful when I called with questions. Just made dvds waiting on them to be shipped. I'm sure they will be good.
Very grateful to have these memories so easily available to view. Much more to come...
I was excited about no longer procrastinating with my tapes and when the packaging arrived, I immediately got busy intricately labeling and numbering them and adding extra bubble wrap to my box. I couldn't wait for the email telling me the digitized copies were ready. I kept checking the site and where my tapes were in the process. Then one day, there were three of them ready for viewing! As my daughter and I anxiously watched the first one and then another... we notice that more videos were popping up on the screen! We spent several hours watching and could do nothing but laugh and cry and relive special moments. I had only seen them through the viewfinder, but my daughter had never seen them! It made us just appreciate all of the moments we have had together and look forward to making many more memories! We actually have another batch that we will be sending! Thank you so much for what you do and thank you to everyone that had a hand in processing our order! Your company is just invaluable!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
You can purchase a hard drive from us or download your media to your own computer to place on your own drive. Feel free to call us for your options. 1-800-845-7986