From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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I wish they were available on your website for longer without paying a fee.
Easy directions and effective. Good digital platform to share memories with family and friends.
I received a confirmation email that my media was received quickly. They are really good at following up via email. Once we decided to go ahead and digitize our memories. It took a little longer than I expected. I don't remember getting an expected timeline of how long it would take. But then again, the world is in a pandemic. The digitizing is very good. I sent films that were in not a great quality and I'm sure they did the best they could. I really like the convenience of our memories being easily shareable. I'm still awaiting an email telling me when my media will be returned to me. I'm not exactly sure when that will happen. I was expecting some sort of 411, since they're really good at sending emails. I think I'm going to have to reach them and ask when should I be expecting my media back. They are upfront about the cost. It was more expensive than I expected. But I'm glad we finally digitized our memories. That task is finally off my checklist.
It's wonderful to see videos from 20+ years ago. Some people are no longer here and to see and hear them again is so great.
I'm so glad I had iMemories convert my old family videos to digital. I hadn't seen them for years and they were slowly being destroyed sitting in my garage in extreme weather. I couldn't watch them because they were in multiple old formats. IMemories brought them back to life for me and my family to enjoy again! Thank you!
Fast turnaround Thanks Fast turnaround Thanks
Fast turnaround Thanks Fast turnaround Thanks
Fast turnaround Thanks Fast turnaround Thanks
My experience was good. They did what they said they would.
Customer service people excellent patient and go beyond the call. Only complaint still have not received the product
Good experience and sending more for changing from vhs
Good - fast, east, great experience. Love seeing my babies. Still waiting for orig to be returned though.
A little hard to navigate from login to getting a box to finding a shipping label. Need a menu with those options that is very easily found.
A little hard to navigate from login to getting a box to finding a shipping label. Need a menu with those options that is very easily found.
The digital version of my VHS tape had a loud buzzing over half the video, making it almost impossible to view.
So happy with the results. The 8mm films I sent are so precious to me and we really enjoyed viewing them.
Our videos were very dark and of course not professional but of course it was not on your part. Thank you.
Have placed my order, waiting on receiving notice that everything is digitized and ready.
Been easy... to this point, having Paypal option is nice.
IMemories did a great job! I will be sending them additional tapes to update.
We loved seeing our slides in digital format... it was easy to back up to an external hard drive. But, we were able to view them easily on the iMemories server. I also found it easy to download to my laptop desktop. The only negative we ran into was at times getting to the iMemories server was 'buggy'... I would log in and it would jump back to the log in screen... so logging in twice would have it opening successfully. Other times, it wouldn't work and I'd have to change browsers. It was the browser as sometimes I'd access from Edge and it wouldn't connect. So I'd change to Chrome, but it also happened with Chrome and I'd go to Edge to connect.
Great to have videos and photos on PC with capability to download in various ways.
So happy to know my precious family memories are safe
Quick and easy process. Movies turned out great. So glad to be able to relive these memories. Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members