iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Thank you for converting my vhs memories for me. I love sharing them with family. It is so easy and convenient.
Very easy, I'm so happy to have my memories on DVD to pass down to my children.
It is amazing get back my memories when I believed they were lost on small cassettes; very good job and excellent quality. Thank you very much!
Smooth process! I'd recommend it. Thanks for the memories
I was very unsure about shipping my videos, but am so glad I did! The app allows me to easily view my videos and share them with family members! Everything was returned safely and promptly.
Ive wanted to do this for years! Everything went so easy. Thank you for the memories, I now can share with my adult children.
This has been a very easy process and it's great being able to share old family videos with other family members and knowing these videos won't degrade any further.
Excellent quality and professional service. I am enjoying remembering sweet moments!
Since discovering iMemories, I have had every slide and video of mine digitized by them. Everything from the packaging to the timeliness has been extremely easy and hassle-free I have told many friends and family members about my experience and love of this company, and many have ordered from them and share my experience. I have the app and love watching my kid's baby videos whenever I want! (which is too many times, if you ask my kids!)
All work was done as advertised. It took a little longer than we wished for results.
It was kind of hard to negotiate the order at first, but I am pleased so far. I have to yet really go through the videos.
Excellent. Very patient helping crew! We had the pictures within the month that we sent them in.
Communication was very good. I think I was expecting too much from my 20 yr old VHS tapes. The digital end product was fine just not as clear as I was hoping. At least now the memories won't fade anymore and I can watch them at any moment.
I had 13 items -reels to video cassette from a camcorder and was satisfied with my digitize films. I shared it and put it in Facebook and I had so much reviews from family, friends and relatives. A lot of them were thankful to see it. It just made you really think how precious those memories are. I only wished I had more of them to share! Thank you for bringing us back to our childhood!
I can't thank the IMemories team enough! They have been helpful in working with me and helping me to enjoy forgotten treasured moments from the past. Thankyou!
Very happy with my experience. So glad to be able to see older relatives that have passed. Such a blessing.
My only serious complaint is the "upload" of my iPhone photo's into my iMemories cloud account.
I might have, say, 200 photos to upload, and about 30-50% in it stops -- and I have to either go back
And set up a new album and try to finish the upload and maybe a third album set up.
I was able to share digital versions with my family & let them decide if they wanted to order 'permanent' media from the site. Also didn't have to guess who would want dvd/blue ray, etc.
Customer service walked you along as well when you had questions
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.