From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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I am NEW to imemories and at the moment I am still reviewing my videos, therefore the reason for 3 stars.
Thank you, looking forward to getting old movies organized.
I found the communication to be wanting and am having difficulty opening my copies. Otherwise, I am very happy.
Outstanding! From beginning to end, everything was professional, friendly, and efficient. A special thank you to Isis Primis, a wonderful person who helped me with my order. She carefully and thoroughly explained everything to me to make sure I was ordering all that I needed. I felt very comfortable speaking with her about all of it. Give the woman a raise!
I have enjoyed being able to view my pictures and learning how to save them for future enjoyment. My experience with your customer service people was very enjoyable.
Every time I called each of them was pleasant and very helpful, they took time and always made me feel that they wanted to be sure I was happy with the service ad I understood. Always ended with call anytime that is what they are there for. Thank you and I plan to send more.
Each time I have the opportunity to tell people about you I do. Today I told my Doctor about how happy I was and she wants her Mother to do it I told her many times to be sure and use Imemories and she went andf wrote it down. Again thank you for a pleasant journey through a rough Covid year.
Am very pleased with final result and have been able to download all videos onto my PC and made copies on USB's for my children. A great investment. Although I have not received my originals back as of yet, am otherwise thrilled
Very fun and quick work, I like view on line and show others
I'm not sure whether it was because my content was so old or if something was wrong with the coversion but some of the video content was cropped and I couldn't see what I knew was captured. Other than that, it was worth the money.
I sent in 35 pieces of video tape media. Many of them were beyond saving and very low quality. Many of them had very little on them. I feel the cost should have been reduced because of this. If I needed to review each tape prior to sending I could have transferred them myself.
How easy it was to get our treasured memories converted to a digital format! We have enjoyed looking at them as a family. Thank you imemories!
I had put off digitizing our compact VHS tapes for quite some time before selecting iMemories. I had a great experience with this company. Their communication was wonderful. The process was outlined step-by-step, and went exactly as described.
Was searching for a way to convert old home videos to digital files and found iMemories. Expensive but well well worth it! The process doesn't take all that long, is pretty self explanatory and does absolutely everything you'd want them to. Will definitely use again and recommend to others!
I find the quality of the slides and tapes to digital to be of poor quality. It appears that the least amount of space was used when saving the downloads. For example, when I send a picture on my iPhone I am asked the number of bytes to choose when sending. If I choose the least amount of bytes the picture is very fuzzy and of poor quality. If I choose the largest amount of bytes to send, the picture is of good quality. It looks like iMemory used the least number of bytes when downloading the tapes and slides. I am very disappointed with the quality of the downloads and will not recommend them.
I'm so glad I had my tapes converted to digital. 2 tapes were from my high school graduation and 1 from my wedding; they're from 1988 and 1994.
The only issue I have is that I wish the they were clearer in some parts and the bottom wasn't jumpy. This maybe because they're so old. I'm just glad I have them and will cherish them always.
Thank you iMemories
You all are the best at saving memories and experiences online. I appreciate your time travel superpowers! Great job in converting my family history of photos, slides, and negatives to digital photos where I can share them with loved ones. The great stories of our family continue. Thank you so much!
Great service! Glad to have this option for old negatives!
Would have liked an option to not have my original negatives sent back. Expensive shipping for approximately 30 negatives.
I am very happy with the transformation of my vhs tapes. They are all now safe and sound and I don't have to worry any longer. I love this service and have recommended it to many friends and family members.
Great job! I just wish the videos were available longer online for free.
The videos would only play about 2 seconds and stop. Was unable to watch the last 3 films for several weeks. They finally played. I notified iMemories and either they reloaded or just adjusted but now I can view.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members