From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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I'm not sure if its the device or the video quality but a number of the videos are choppy?
I've used iMemories a few different times and they come through every time. Communication is great as the quality of what they do.
I have been hesitant to "send" my dad's old movies out to get converted to digital but now I'm so happy I did. The digital versions are great and we're done faster than I was expecting! I was able to share to multiple people and saved it in different places. Still waiting for the originals. Will definitely send more!
Was able to put all my pictures on disc very happy with the results.
I sent them a mixed bag, old photos and tapes in multiple formats, slides etc. They managed to get almost all of the video and pictures. They were unable to process the slides, however.
Viewing format is logical and easy to follow.
I loved them they came out very good and we are continuously looking at them.
Now every family member has access to our family videos
I had to call in no less than 5 times due to downloading issues. Each time the person was nice and helpful but did not really solve my issue. In the end I had to download each video segment one at a time. It would not let me download my larger files at all. I did not think I would be having to download videos onto my media at all though. I thought I mailed in my memories for the price stated (I think $15.00 each) and that I would get discs back. I was not happy that the advertised price did not even include having my memories put on a disc or any type of media. It only included digitizing the memories on the imemories website. The discs are quite a bit extra. So I elected to download them on an SD card. Not a great experience but the company was courteous to deal with and I now that I know how to do this, I might give it another try?!
It has been so much fun watching our old family videos and sharing with other family members. Thanks so much!
IMemories maintains high standards of quality and service.
Excited to get some of my movies. Sad that not all my videos could be converted but still a great result with the ones that did. The time conversion was long but the ability to track the progress was helpful. Very satisfied with the end product.
It was a hassle free process with a quality result. We WILL be sending more of our memories for digitization through iMemories.
Easy to do & the turn around time was fairly quick. Found movies we didn't realize we had! Thank you
We had lots of video of our children but no way to view them anymore. My son is 29 and daughter is 26. We had our videos converted to digital for a family Christmas present and everyone loved it. Especially my children's spouses. So many things that we had forgotten are now available to us. Great experience and I have recommended IMemories to my coworkers.
It was an absolute pleasure dealing with I memories from start to finish, they did everything exactly as promised and perfectly. I'm about to add more to my cloud and look forward to their guidence in doing so. Arde Harris
Easy to send my films. Quick process! Great quality for the age of the films.
Good turnaround time, good value for the price. Overall strongly recommend iMemories.
Happy with conversions of clean tapes. Wish they offered a special handling option for tapes with mold.
Seeing my old family videos brought back happy memories! I cried tears of joy!
Thank you imemories!
-Judy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members