From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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I was a little worried about sending my videotapes via mail. But, all went smooth and I got them all returned. I was amazed how they were emailed to digital and I could view them on my phone. Truly a Great Service! Thank you So very Much!
Top notch customer service. I called a few times with questions and was helped each time. When getting the dates on the DVDs set up whoever I talked to went beyond to help me get it how I'd like it despite the limits imposed by the computer.
Two things that I'll mention. One, when you get the memories back online, which is great, there is a cut off of the end of one chapter that ends up on the next video segment. It's exactly what would happen on a home VCR when playing and it pulls the tape back slightly when turning off. So that's kind of a bummer.
Two, I had DVDs made and the cover of them is great in that it shows several pictures from the tape on the cover. I noticed on a sample DVD cover while talking to the representative while doing the dates a weird picture showed up on my wedding DVD cover. I told her I didn't want that picture on my cover. She said the pictures are computer generated and would be different and can't be changed. ( it ended up on there)I think the company should have a quality control check at least quickly to make sure there isn't any bad pics that will end up on the cover. ( mine had a close up of my back, a blurry panning picture, an empty stage and part of a chair close up. These are on the printed DVD cover) Sure it's in the video but it's while panning the camera or finding your subject of the video. So just an FYI on that.
So, I think they did a great job and was overall pleased. Also it was lots of fun to do.
Great job! Thank you for capturing my memories in a way I can cherish them forever.
I was very pleased with the conversion of my VHS to digital. Will enjoy the memories.
Would highly recommend. The care and communication was on point!
I surprised my "new" husband and family for Christmas but turning in all their old VHS tapes and compact video recorder tapes. My college aged step daughters gathered with us several in the living room to laugh and enjoy diving back into their past. A great way for me to connect as a Step Mom to them when they were young too. Everyone has love the electronic availability. Thank you!
This company has this process down! I haven't had any problems! Well, I had a downloading question that they helped with immediately! Everything is able to be downloaded and everything is sent back safely!
Great, one problem is that one entire tape was apparently recorded with the soundtrack of some Christian radio station or podcast. Even though the scenes span over different days the same audio continues and there is no original audio. All the other tapes are great!
Working with iMemories was easy, affordable and nicely done. I am able to download my digital files and enjoy old memories.
I did not yet receive my completed or but did enjoy the previews online
From beginning to end my experience with imemories has been enjoyable and professional. I was hesitant about shipping my memories of my grown sons away but I received emails confirming receipt of the media, emails they were in processing and confirmation when they were returned.
Thank you everyone at imemories. Now I have no worry that my sweet memories will be lost or damaged with age.
I like the digital but feel there isn't enough time to review. I am still attempting to figure it out on how to edit a d add to my computer.
I loved how the videos turned out. They look much better than I expected. I'm totally pleased with everything. I was trying to downsize my life and this certainly helped. I can now get rid of the clunky old VHS' that I owned. I will be sending more.
It's great to be able to look back at my children's lives.
Easy and very professional and quick. The quality was great and I can view these memories whenever I want to. This is a great plus for my children and grand child
I was satisfied with the process as I wasn't sure what to expect.
The digital videos were as good as the tapes. Would recommend them to anyone.
Excellent service and support. They did a great job of getting my videos online
This process worked great! I got my 25 year old VHS tapes converted to digital. These are memories of my parents that I will treasure forever. Thank you so much for the care you took in converting these.
Reasonable cost for results for product received; we have placed videos, 16mm, slides, and photos. They all came out great and we are able to organize as needed. We have used them before and have always been satisfied. Recommend highly.
Seeing family members we lost has no price tag. Well done!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members