iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
I Memories did a great job, not much on the music, but that was their added feature! Quick from beginning to end. No problems, just wish the videos online were better, as far as whoever took them!
Got my originals back and I could not complain about one thing! Wow, great service.
My videos and photos were digitized with great quality.
Exciting to relive 30 year old plus videos in a very simple manner.
The picture quality was aweful but I don't know if there was anything you could have done to try and improve the pictures
Effortless prep work for a tremendous result! Fast and easy. Customer service answered all my dumb questions too.
I've been wanting to transfer my old movies and vhs's for many years, and finally conceded to trying iMemories. I'm not a techy type person, and was pleased that viewing the materials online was much easier than expected, as well as sharing them with others. Now I'm worried that they'll be lost if I fail to purchase new icloud space.
Some are etched with black lines and audio garbled
Super easy process and I love having my videos and pictures all digital. Super easy to share with others.
Great Job! It was great to reminisce about the "Good Old Days"
Received tapes back and have copied converted videos. You should have received more tapes (next order) by now.
Sent in lots of videos that we had never watched and it was so great to be able to see such great times. Our old video camera does not work anymore so we no way to watch them anymore, all those memories could have been lost but not now. Thanks for your great care and end result
Love seeing my old videos and my kids when they were little!
I'm pleased with the quality of the digital transfer and with the professionalism of the company. They kept me informed during the process and delivered as promised.
I planned to order a selection of DVDs. But your offering of storage seems a better option. My kids don't have DVD players... I enjoy seeing all the videos in one place w easy playback.
Cannot describe how elated myself and my family were to get to see videos from the past, thank you so much! Easy to access your videos
Thank you for helping me preserve our family memories.
I was so grateful that they were able to convert them over. They are amazing!
Thank you.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.