iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
IMemories brought back to life memories. I had 6 reels of film. Only one was identified. When iMemories converted my reels to digital I was very surprised to see my mom and dad's wedding and them my mom pregnant with me. Just imagine how overwhelmed with joy I was, currently I'm 63 years old and only seen photos but not live film. I also saw my grandparents, whom I so adored. I'm very satisfied with their service. I highly recommend iMemories.
I thought it took a long while. You did keep in touch. When they arrived, I was ready to cry how dark to cover photos were. BUT not the case on the DVD's. They are so far as I am enjoying. The only negative issue was, I thought you said sometimes there was not very much on some of the Tapes. I thought you were going to consolidate some of the DMD's. But did not. I was somewhat disappointed, BUT a great movie photographer I am not. Thanks for your time. I appreciate what you did. I have been wanting to do that for years.
The quality of my videos was not great. They have not returned my originals weeks after o have asked for them back.
The labeling of most of the videos were incorrect. There were some duplicate videos put into other files. Most importantly, some of the videos were not digitalized as they claimed it was copyrighted (which it was not), it's all home videos but they claimed otherwise. Just received my videos back and still sorting out the mess and files online.
Based on their advertisements, I really expected the quality of my prints and videos to be much better.
They delivered what they promised. I'm very pleased.
Clear, easy instructions
Prompt service
High-quality product
Inexpensive (relative to services and products rendered)
Shockingly simple and quick to pack and send old VHS tapes, CDs,...; otherwise, I wouldn't have done it.
So happy to have my daughters childhood back again, and seeing loved ones again that have passed away over the years. Great service on all matters.
Was unaware before having the problem that Android has a few hiccups with viewing the videos.
No problem tho, as my brilliant kids will download them soon for me.
I had a difficulty downloading files but I called customer service and they were very helpful and stayed with me until they were sure downloading was in process. I really enjoyed watching old movies my father took when we were children back in the 60's and 70's. Priceless memories.
I would definitely recommend digitizing old 8mm film. You never know when they be unable to continue viewing them on a 8mm projector.
I now have digitized files that I can share with family members and grand daughter.
We were delighted to receive our digital memories. They did a fine job of dividing them up into smaller albums, there was a lot more video on those tapes than we had thought.
We were slightly disappointed in the quality of some of the transfers. Most were good, and maybe because of the age of the tapes, they were hard to digitize but some are not very clear.
I needed the help of a younger member of our family to figure out how to down load the material. He was successful.
I thought my order would arrive in a USB drive so I didn't download what I saw on line. When I just got the videos I ordered I signed up for online storage. A. Learning.
Sent in my home videos from when the kids were little. I had issues getting them to play before and Imemories did an awesome job restoring my memories!
From the moment I found iMemories and now with the completed project, I have been thrilled to watch digital memories of my children and deceased relatives and re-live so many great memories. Thank you!
Very satisfied with the quality of work and organizing of each set of slides with what very little information
It was really fun walking down Memory Lane! My dad took lots of videos, so I haven't seen all of them yet. I will definitely find more to send in.
They did a great job overall and would recommend them to anyone.
I am confused. Have someone call me at *******925
Very easy to mail in and the process didn't take long.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.