From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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Very happy! Some very old family films that I wasn't even sure what was on them are now able to be viewed by my family! Great quality work!
Completely thrilled to have an affordable way to have the variety of video tapes converted to digital files. The turn around time was quick and the app makes it possible to share with multiple family members. The quality was as expected for tapes that sat in a basement for 25 years.
Very nice quality and resolution easy access love it
I was excited to watch some of my old family home videos in high resolution. However, the digital quality of the processed videos were not much better than its original form, so a bit disappointed in the quality of the product.
The shipping and returns process was flawless and very well managed. The customer service providers have been excellent. I had a problem downloading two of my eleven videos to a thumb drive and sent an email and had a response a few hours later. I called them and they fixed the error as we talked on the phone and was able to download the videos that evening..
Seamless from beginning to end. I have used IMemories twice and the have been great. I now have videos and pics on line for the whole family to enjoy.
Good morning, the recordings came out nice, but I am having trouble downloading them.
I love my memories being on line when I want to watch them. Some of my memories play and then stop. I want to ask about why they do that.
I sent in my really old videos and I'm able to watch and share and download my old videos. Didn't take a long time either. Love the service.
Student films (8mm) I had made in 1969/1970 were successfully digitalized by iMemories. And one family reel with footage in Newfoundland in the early 1960s was also converted. I was able to easily download all the converted clips to my laptop and then send them out to family members.
Process was reasonable in time and the product was done well without editing out dark areas of Super 8 film. We may have some of our photos done later.
I have used iMemories for about 10 years when I sent my parents' Super 8 tapes and have enjoyed watching them even though they are "silent movies." During the pandemic, I began sending my own videos beginning with beta tapes from 1985. I am so happy by daughter and future generations to have our family memories preserved for their enjoyment.
They did what they promised. I was not able to view my tapes before I sent them and many were poorly recorded so some were perfect and others not so good.
I would recommend viewing them first before sending if possible. It's hard to find a VHS player nowadays.
Everything went smooth and easy and very satisfied with the end results.
I'm loving going through and editing for DVD's, it's very time-consuming but fun, I just hope I'm doing it correctly.
Excellent job, haven't seen these for decades. The quality matched the original, so viewing was not compromised.
I love my videos. Thank you for your excellent service and preserving our precious memories.
Although I must admit to being rather nervous when I sent my slides off to iMemories, I have been very pleased with their communication and service. I made a mistake in my order. I wanted the pictures placed on CDs but I mistakenly opted for the "on line" option. At the age of 79, I guess I am not as computer literate as I thought! I would not hesitate to use this service again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members