iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Sent 50 year old slides to them and received back digital files for easy computer access. Certainly beats a hand held slide viewer.
IMemories put my mind at easy with their high quality product and service. Top notch! I also had the best experience with customer service when I was having issues downloading... which was operator error, not the company's fault. I highly recommend this company.
Excellent. It was so great to see memories from when I was a child on my phone! The quality was good and the turnaround was fast.
I'm very disappointed with this service. The scans were very low resolution and a 16mm film that I asked them to scan that had an optical soundtrack came out with a LOUD 60 Hz hum which was not in the original. They tried to equalize out the hum, but just couldn't get it out. Apparently they don't know how to correctly sample optical soundtracks. I imagine if you have low expectations and the films you want transferred or not that important to you that this service would be satisfactory for the uncritical eye. But not for me.
Everything went smoothly and the customer service was quick to reply to any questions I had. Plan to use again!
Easy to submit. Keep you informed. Somewhat prompt on completion. The return was simple.
Very easy to navigate the site and all of my originals were returned quickly.
IMemories delivered as they promised. My old VHS videos were digitized and made available for me to access within a timely manner! I have since copied them onto a flash drive. I will send them more videos in the future!
I was completely freaked sending my 35 plus years of VHS and 8mm family memories. The shipping and following was the hardest part; it was good, slow, and once iMemories received the package, I was relieved. Production time to convert was quite good, and the communication was excellent. Once they transformed the videos to digital, they were put up in your own account, and then the fun began! WoW... things you forgot and moments that last a lifetime can be watched with ease from any device. There were a couple of video-tracking issues due to age, and I brought it to their attention, and within days, they were able to correct them. Once they confirmed that all videos were viewed and satisfactory, the originals are returned, which I just received yesterday. Overall, my experience with iMemories was exceptional. I am preparing to send my parent's old film from the early '60s, and 70's to be converted next. That will be a real treat to share!
Takes a while them there is a rush to get it downloaded.
I was happy to receive all of our memories. We received everything back in good shape and it was money well spent.
Haven't received my tapes. Also one tape was not transferred due to copyright. Shouldn't I get a refund dunce it wasn't digitalized.?
I looked all through my shoeboxes of pictures for my daughter's 1st birthday photos. I then realized i never took photos as the huge video cameras were the "thing" in 1988. So, i gathered up all of my old vhs tapes and sent them off to imemories to have them transfer to digital. Imagine my happy dance when a few weeks later i was able to see my daughter's 1st birthday party again— i am more than thrilled!
What an awesome service and very affordable!
Incredible job! We have sent many VCR, 8mm and 16mm movies and 8mm tapes to iMemories. One of our old VCR tapes gave them trouble first time with lines going through the video so we asked iMemories to do them over again and they did at no charge. Then the picture was good but no sound, again iMemories redid it at no cost and it turned out great. Another one of our 8 mm tapes they could not get to play, but I asked them to try again and they were able to get it to play and save the movies that were on it. We were extremely pleased with how iMemories worked with us to make sure to capture all of our old movies and get them digitized! They also do a wonderful job making DVDs and it is easy to edit and create DVDs. We had some 16 mm movies from my mom‘s family that went back to 1929 and it was wonderful to see what was on those movies since we did not have a projector that would show them. What priceless memories! We highly recommend IMemories!
Everything went as scheduled. So much fun to watch (20 years ago) Brings on great memories.
My experience with iMemories was better than I expected. They are fast and know what they are doing. The quality of their work is great. To be able to see my memories again after all these years is priceless. I have been recommending iMemories to all my friends and will continue to do so. A special thank you to the iMemories team.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.