iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Fast, efficient and reasonably priced. I do plan on using them again.
Excellent quality and service. The turnaround is quick. I would highly recommend this company.
Wonderful seeing all my old vhs tapes digital and being able to share them too!
I was timely updated on all progress made. No issues with shipping will definitely do more tapes and photos. Highly recommend!
I am very pleased with the process and quality of iMemories. Top notch customer service!
Loved looking at the tapes I haven't seen in years.
I am calling later today to finalize my choices and order the discs!
What a wonderful service to make our family memories so accessible. Everyone in the family can enjoy them from Alaska to Florida, to South Korea.
Communication was great, just wish you could keep them on a cloud longer and that you could download them easier. Other than that, it was great.
Very satisfied with the order we placed. It will be shared throughout our family and friends.
I had some VCR tapes and old movies and sent them to iMemories on the recommendation of my sister who had used this service before. I first sent for their shipping package which arrived quickly. I packed my items and returned them to iMemories. They converted them to digital format and I was able to view them and download them. Very pleased with their service. Would definitely recommend.
The movies that were taken in the 40's can be very tricky to run thru a projector. Not trusting that I could do that without harming the film, I put my trust in iMemories to handle the film for me. Not only was that done successfully, but the films were returned to me with no damage. Thank You
The process works quite well, although to and from shipping is quite expensive.
It has been so fun to hear all of the stories as we watch the videos! So much better to have this access! We LOVE iMemories!
I had 8mm movies, slides and a vhs tape converted and restored. The cleaned them up, rotated them properly, and sent back my originals as promised. We have out own cloud storage, so I can't speak to that, but are very happy with the results. Can't wait to share them with the whole family!
First of all you can't rush the process you have to be patient … And just know that everything will work out like it should…And yes you do you get your stuff back in a timely manner.
Fast and convenient! Great customer service and easy.
Expensive but easy. Enjoyed seeing my family and old movies of my childhood
I recd videos online in a timely manner. But I am having trouble downloading them to an external drive.
Good experience with digitizing and the app. I love the imemories program.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Kathy,
We see you call in for help. Please let us know if there is anything else we can do for you.