iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
All the representatives at iMemories have been so helpful and supportive.
I was nervous, at first, to send my memories movies and slides away, but I'm so glad I did. The entire procedure went exactly as advertised. I love having such easy access to a lifetime of memories—- with the bonus of my family being able view them too!
I'm grateful to be able to watch my family videos again. I definitely recommend getting the DVDs b/c I am having a really hard time getting some of the albums downloaded on my iPad—not sure I will make it in time...
The reels I sent in were around twenty-five years old I expected a better picture quality with my return.
My experience with the folks at iMemories has been amazing.
They are polite, helpful, and efficient.
My only complaint would be that they are a bit pricey
For both processing and use of their AP/cloud.
Good Experience with the Digital media, just don't like I have to pay every month to view them and Share.
Frustrated at the blurry quality of my videos. Not iMemories fault. I guess VCR quality wasn't very good.
We submitted 8mm, VHS, CDs with photos & photos to be converted digitally. All items from my childhood. What a blast from the last to have & share with family members! They handled our items with care & highly recommend them!
Simple and easy. Great follow up from support when requested.
Was very happy with the results. I will tell all my friends about my experience. I can't say enough about you saving my memories. Thank you very much.
Easy to ship and Easy to view and download once digitized. Thanks
Thank you, for your service. Excellent job for making old memories new again.
I found the latest stash of films in an old box and iMemories quickly converted them digitally for my Mom's 90th Birthday! She was beyond thrilled and tears eyed to see more footage of the grandkids. Thanks for a great experience - iMemories Rocks!
I signed up for service to try imemories. A large box came in the mail, with plastic bags and shipping material. Cost $14 & change. I thought it was a bit much for what I was doing. I used some of the bubble wrap and a smaller box I had to send in a damaged video cassette with broken hi8 tape. Within a week or so I got an email and link to find my digitized video. Great job! Later a new cassette with repaired tape was shipped to my home. Satisfied with service, but I can use my repaired camcorder to view and make special videos. It's a hobby of mine! Thanks guys!
Love being able to share the memories with family in an easy and convenient way.
Easy, straightforward, & good value. I really appreciated the attention-to-detail process iMemories followed regarding my old cassette video tapes. From the box sent for packaging my old videos to digitizing and returning the originals. It felt like a refined streamlined process.
I have ordered twice from iMemories and each time the experience was exactly as promised - fast and accurate!
Thank you!
I am so happy to have my memories in digital format. Thanks
Was happy to see they were recieved and to see come back in all together. No problems. My family got to see the videos we watched them together. Will do it again when I find more of the videos.
It was done well just as the first order. Appreciate the seamless process.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.