From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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It was nice of them to call to see if we have questions and they really explain in details. Its also nice to allow you to download the converted and dont necessary need to make a DVD. They also explain the pros and cons on Blue Ray which was very helpful. Great experience in general
They did what they said they were going to do and they did it quickly. DVD and film were returned to me in perfect shape. I would recommend this service for anyone who does not know what to do with old family movies.
IMemories responded quickly to get the shipping kit to me. The shipping process was simple. We were able to view our videos online as they completed each one. I would highly recommend this company to take care of your family videos.
Received initial shipping boxes promptly. Easy and convenient to mail. Quick posting of videos on the website for us to see. Downloaded quickly to our drives. Tapes were returned to us after service was completed. Great job. The one minor improvement I would recommend is the login and access to the imemories.com cloud which did not seem to always work.
I was very pleased with how quickly and expertly my order was processed. My order included a large group of VHS tapes, and all were returned in good condition.
Found a box of some really old movies. Someone told me about imemories so I went on line and checked them out. The service was so easy snd they did an amazing job. I highly recommend imemories!
It was great. We were able to enjoy memories of our past. From our wedding 38 years ago to our children's early years. In addition some memories of deceased loved ones were recovered. It was a great experience
The process of converting my vhs to digital was seemless. Thank you. Now I'll have it for life without worrying about losing it.
I appreciate having my movies converted to digital but I find that they still need editing to have clearer pictures etc. I really hoped I would not have to do more to have more viewable movies without blank spaces still included.
Wonderful seeing loved ones from the past! Having these memories come to life is a priceless gift! Especially wonderful to share with my grown kids who can get a better sense of who/how their grandparents were.
I would recommend this to everyone. I'm so happy I can view all my memories!
Prompt response to my concern that the quality on one of the files was not very good. Ruben reviewed my request and it was much clearer.
Enjoying my trip down memory lane. Can't wait to view them all. Thanks!
They came out great but we're a little more expensive than I expected.
I'm very excited to see my videos! Opening my heart to great memories!
Over the last year I have submitted over one hundred VHS and VHS-C tapes for transfer to digital format. Throughout the process I've been able to readily contact iMemories and work with a very professional staff to redo several segments that needed some adjustment. They were very eager to assure my satisfaction with the final product. Every aspect of the process from initial shipping of cassettes to iMemories, order documentation, viewing of transferred video, to return shipment of the videos to me has been exacting, professional, and efficient. IMemories cloud based presentation of the files (in addition to providing on media if desired) makes the review and sharing of videos quite a simple process. Great team, service and product at iMemories.
Absolutely seamless transaction.
They were able to improve the quality of the images on the tapes!
Will use again!
I memories did a wonderful job transferring all my family 8mm films! The process of mailing and ordering was easy and the digital movies are great!
Disappointed that after all I paid to have the box shipped to me film digitized and box returned. That I'm only able to "View" my videos for 30 days before I had to pay another monthly fee to keep them.
I have already had over 100 videos converted from VHS, small Videos CD's, Regular size CD's & all types of videos - Great Service and so very friendly :) Thank you & till next time
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members