business logo of iMemories

iMemoriesReviews 11,427

4.3

From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


How would you rate iMemories?
grey star
grey star
grey star
grey star
grey star

iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

Instant Feedback

7,376 reviews
Nebraska
1 review
0 helpful votes
Follow Christina M.
Unfollow Christina M.
Send Message
Share Review
Report Review

Fast and great quality!
September 21, 2021

My experience with iMemories was great! It was quick and easy. I will definitely use them again to turn my memories into digital prints.

Date of experience: September 21, 2021
Rhode Island
1 review
0 helpful votes
Follow JOSEPH N.
Unfollow JOSEPH N.
Send Message
Share Review
Report Review

Very nice product, and are they separated my videotapes to individual viewing clips. I purchased plan so I can look at my videos online for a year. I didn't expect her to pay for that kind of service but I understand it. I liked it so much I'm sending another 10 teams for them to digitalize. Way too many emails letting me know that I haven't sent anything or the beloved 30% off if you send it now.

Date of experience: September 21, 2021
California
1 review
0 helpful votes
Follow Kimberly S.
Unfollow Kimberly S.
Send Message
Share Review
Report Review

Great service!
September 21, 2021

I was so happy to find this company because I had so many memories I wanted to preserve. The process was so simple and easy. Highly recommend!

Date of experience: September 21, 2021
Washington
1 review
0 helpful votes
Follow Judith A.
Unfollow Judith A.
Send Message
Share Review
Report Review

Absolutely terrible!
October 20, 2021

I can view MY video but I cannot view my order from YOU. I know it wasn't the best quality, but it certainly is better than the digital copy you sent. If you couldn't duplicate it, I wish you had just returned it and not charged me.

Date of experience: September 20, 2021
Maine
1 review
1 helpful vote
Follow LORI G.
Unfollow LORI G.
Send Message
Share Review
Report Review

Home videos
September 20, 2021

I have put it off for years. I even tried to do it myself several times buying connectors, adaptors, and even a machine with no luck. This was so easy, affordable, and quick! I have showed so many people the videos that are now digital and simple to access. I can't tell you how happy I am. I have a few more tapes but I need to spend some time screening them. I will send them in to be put to digital soon. Great job!

Date of experience: September 20, 2021
Kansas
1 review
0 helpful votes
Follow Lorinda G.
Unfollow Lorinda G.
Send Message
Share Review
Report Review

Success
September 20, 2021

Old video and film transferred into digital easy to access format.

Date of experience: September 20, 2021
Iowa
1 review
0 helpful votes
Follow Carrie E.
Unfollow Carrie E.
Send Message
Share Review
Report Review

Peace of mind
September 19, 2021

Website is a bit clumsy but great service!
Could use more explanations of how process works.

Date of experience: September 19, 2021
Georgia
1 review
0 helpful votes
Follow Melissa X.
Unfollow Melissa X.
Send Message
Share Review
Report Review

Great!
September 18, 2021

Everything I'd asked for. I got to share all of these memories with my family instead of having them boxed up collecting dust.
It brought back so many good memories!
The price was reasonable and the tapes, etc were transferred in a timely manner.
Thanks iMemories!

Date of experience: September 18, 2021
California
3 reviews
0 helpful votes
Follow John X.
Unfollow John X.
Send Message
Share Review
Report Review

Great iMemories Experience
September 18, 2021

Other than FedEx failure, twice, once my home movies were received they were digitized sooner than I expected and the results were great. It was also easy to download and share.

Date of experience: September 18, 2021
Tennessee
1 review
0 helpful votes
Follow Laura J.
Unfollow Laura J.
Send Message
Share Review
Report Review

1994 Memories
September 18, 2021

The videos turned out to be a trip down memory lane. I was able to share them with my mother as they were videos of her mom and dad. Overall pleased with the process.

Date of experience: September 18, 2021
Texas
1 review
0 helpful votes
Follow Melanie A.
Unfollow Melanie A.
Send Message
Share Review
Report Review

Memories
September 18, 2021

Imemories did a great job converting all my videos. I love that I can pull them up from any device and share them with friends and family.

Date of experience: September 18, 2021
Pennsylvania
1 review
0 helpful votes
Follow Nina U.
Unfollow Nina U.
Send Message
Share Review
Report Review

Excellent
September 18, 2021

Loved the whole experience everything was done faster then I thought it would be. I definitely plan on using them again.

Date of experience: September 18, 2021
Massachusetts
1 review
0 helpful votes
Follow Debra S.
Unfollow Debra S.
Send Message
Share Review
Report Review

Thank you, Thank you, Thank you!
September 18, 2021

IMemories is THE company to consult if you have old slides, videos, etc.
My expectations were exceeded as I trusted them to convert mine to digital.
They were efficient, timely, and took very good care of my materials; sending everything back to me.
I am enjoying sharing the results with family members.
Best decision ever!

Date of experience: September 18, 2021
Colorado
1 review
0 helpful votes
Follow Cheryl B.
Unfollow Cheryl B.
Send Message
Share Review
Report Review

Grandkids
September 18, 2021

Loved seeing them again when they were small. Those memories are precious.

Date of experience: September 18, 2021
Tennessee
2 reviews
0 helpful votes
Follow Sarah V.
Unfollow Sarah V.
Send Message
Share Review
Report Review

A Tennessee mom
September 17, 2021

I have had great experience with iMemories. I had several 8 mm film of the kids and my high school days that I was not able to screen any more. I can now view them and share with other family members. The service was timely and of excellent quality. I recommended iMemories to several friends.

Date of experience: September 17, 2021
New York
1 review
0 helpful votes
Follow Danielle Y.
Unfollow Danielle Y.
Send Message
Share Review
Report Review

Amazing!
September 17, 2021

This process was easy and breezy! Thank u for creating this platform to enjoy our memories! Life changing!

Date of experience: September 17, 2021
New Jersey
1 review
0 helpful votes
Follow Vicki L.
Unfollow Vicki L.
Send Message
Share Review
Report Review

Disappointed!
October 17, 2021

I have seen so many ads for this service, so I thought I would give it a try. I paid for them to send me a box, nothing special, to send them my tapes. I sent 3 vhs tapes and I camera recorded tape. They were very good with communicating during the process. However, when I was told to view them online, I was disappointed. I do realize that these tapes were old, but I thought that they would be enhancing them. The only thing they did was copy them as they were. I could have gotten that done myself for a lot cheaper. It was just change under $100 to have this done. I have so many other tapes and films and pictures that I wanted to get done, but I just cannot see spending so much money to do it. I will do the best I can by myself, cant be any worse than what I got from you for $100.

Date of experience: September 17, 2021
Indiana
1 review
0 helpful votes
Follow Cynthia L.
Unfollow Cynthia L.
Send Message
Share Review
Report Review

Old movies are now new
September 17, 2021

Very easy. Nice quality and informed me of progress. I am pleased to be able to share these with my daughters.

Date of experience: September 17, 2021
Texas
1 review
0 helpful votes
Follow Vicki J.
Unfollow Vicki J.
Send Message
Share Review
Report Review

Love iMemories
September 16, 2021

They did a fabulous job and had a great price! I have recommended them to friends and family. The work was quality!

Date of experience: September 16, 2021
New York
2 reviews
0 helpful votes
Follow Valerie C.
Unfollow Valerie C.
Send Message
Share Review
Report Review

Love it!
September 16, 2021

My digital memories are worth every penny to see and hear the voices of my loved ones whenever and wherever I want!

Date of experience: September 16, 2021