iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Nice service to see memories but expensive process.
Thank you so much they are wonderful to be able to see the memories and TV is just beautiful.
The overall process was pretty simple. It's a leap of faith to send your only copies of slides and photos, but they were sitting around and not getting used, so why not! I had 1000 slides of my parents and had them converted, and now I'm sharing them with family and friends, and it's great.
The quality of the videos that came from the VHS tapes that we sent is pretty dark, but it's better than nothing.
I could t believe some of the footage that I had. So many meteorites that I had forgotten we had made. My daddy passed unexpectedly in January this year and being able to see his face along with hearing his voice has brought our family such joy. Thank you for what you do in keeping family memories alive for so many!
I was nervous to send my tapes but everything went perfect, they put them into video format and sent back tapes.
Would use again no problem. Totally confident!
Thanks!
Whenever I called everyone was very helpful answering my questions
Thank you so much, i love them. My mother passed away and she took these when the grandkids were little. It is so good to be able to watch them
I am so happy with the iMemories service! The whole process went just perfect! Thank you!
So easy to drop off and a quick turnaround to start viewing the videos. Amazing memories are now available to share!
An excellent service! I am so grateful to have old photos and videos converted to digital and then returned safely to me.
We are very please with the service and quality from iMemories. Definitely recommend them for transferring your old videos and movies.
All the films digitized were excellent. I'd recommend this process for anyone interested in keeping their memories alive
Very fast service, Mailed in my tapes, had them online in about a week, within 1 month i had my originals and my cd's I ordered. No complaints at all.
Awesome experience from start to finish. I would recommend to anyone
Very quick, nicely organized, easy to ship, and originals were returned timely and neatly.
Found all the old media in our home and now we can enjoy the memories.
The experience was very good. Thank you for for making my Mother happy.
Sent my decades-old VHS tapes that we hadn't seen in ages to iMemories. They were digitalized and we can now watch them on our computer. L can forward them to others. Wonderful!
I have one issue as far as my order goes.
I sent an email to customer service and have not gotten a response! I was charged a certain amount for the number of tapes, etc. I had sent in. I realized after my tapes, etc were returned to me that they did not process all of them! I am still waiting for an answer!
I don't have the ability to burn onto a DVD from my computer and then play them on a DVD player. I can only watch them on my computer for now. I sit for hours reviewing my memories. Many precious memories that can not be lost in time. At least they are now available to watch with out having to hook up an antique VHS player. Thank you
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.