iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
The conversion was quick and films were converted with quality given most were 60 years old. Danielle was amazing with her assistance whenever asked. More films will be sent in the near future.
I am very pleased with the finished product I was afraid that since the film was old I might lose some of the content
Everything has been great. I wasn't aware of the imemories website yearly charge to have access to view memories, but it is very nice to have them all together. I Love seeing the old videos of grandparents long gone and children grown up. It is a great reminder of how fast time passes.
They were very helpful and understood my lack of computer skills! I have enjoyed my recording again, so fun!
I had so many questions - how to use the computer, how to use the material you sent on my computer, etc., etc. My contact with your company was Danielle and she was so, so helpful.
It's working fine good job and good finishing thanks for your gay to taken care of my video
I was very pleased with the entire experience. Everything was accomplished as expected and in a very timely manner.
Amazing how well my old videos turned out! Very satisfied.
Very easy, which is what I was looking for. Not cheap. My father is elderly and doesn't understand how the "digital online" works so we bought DVD; s. However I love the online because cousins and family in other states can look at the photos.
When I saw my first video my tears just started rolling down my face from happiness!
Excellent service and our super 8 movies came out great in digital. Now the whole family has a copy to share with their families of our childhood memories.
Thank you so much for our original order converted to usb. I have since sent two more to be added to a new usb stick. Isis was fantastic. Knowledgeable and kind.
This process was easy and the instructions that I provided concerning my order were followed exactly. I was incredibly pleased and will gladly use Imemories again. Thank you!
I'm so happy I did it. I haven't watched these videos in 20 years but it brings me right back to those moments. There is nothing better than video of loved ones. The whole experience was great and I would recommend to anyone thinking about doing it. Do it!
This service is wonderful. Only 2 wishes...
1. There was sound with movie reels.
2. You could convert audio tapes.
We will be using your services several more times to convert our media
I got the courage to try this service I was so so scared to send my tapes but nothing happened and myself and my kids now ages 16 and 13 are just so filled with light watching this simpler time
Before covid before this my daughters junior year of high school where every day she is so anxious that every move will make or break her future — she gets to see herself learn to crawl and walk and talk and leave cookies for Santa and carrots for his reindeer. My 13 year old son is equally impressed to see how he was climbing stairs like a rockstar at 18 months taking them standing one at a time switching legs going down facing front not on his belly— nope just like an adult.
They found part of themselves they never knew and I'm so grateful for this gift during a time when no one is promised tomorrow it's important to be able to cherish our yesterday's while we can. Rachel Yee
I was delighted about the photos and love the guidance to getting them together in groups.
As an older person, digital stuff is sometimes confusing. I received help along the way, and was very excited with my end product.
Customer service is very knowledgeable and helpful. Making easy video I make it easy to send your videos in and in a week you were viewing all your wonderful memories online
Awesome I am very happy with the results. I will have more tapes and pictures done soon.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.