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iMemoriesReviews 11,427

4.3

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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7,376 reviews

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Wisconsin
1 review
0 helpful votes
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Great!
February 2, 2022

All of our memories were converted and our adult children are loving watching the videos on their phones. It stirred up some great family conversations!

Date of experience: February 2, 2022
California
1 review
0 helpful votes
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Good results, strange marketing
March 4, 2022

The final migration was good. When a part of the migration started but was not complete it should have been fully clear.

When I bought the service I thought I would have unlimited access to my memories. I thought the cloud version allowed you to add personal data. I was wrong. What you get should be much clearer than it was!

Date of experience: February 1, 2022
Delaware
1 review
0 helpful votes
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Amazing service
February 1, 2022

They did a great job with Family videos. Everyone loved being able to see them!
Thank you!

Date of experience: February 1, 2022
Utah
1 review
0 helpful votes
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Great Service
February 1, 2022

I had tried before, with a different company, to have my 8mm films converted, only to have paid $385 and when my films were returned they were cut and wound on completely different reels and the conversion was encripted so I was not able to access it. With this order with iMemories, the conversion was made, and access to the digitized results were exactly as promised. My only regret is that I did not find iMemories the first time so that my films would still be in tact and undefiled. A great big THANK YOU, to iMemories, and my family loved having the access to their memories of the past.

Date of experience: February 1, 2022
South Dakota
1 review
0 helpful votes
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Quick turnaround
March 3, 2022

The process was simple and quick. Prices are comparable to other companies. I have four slides that are not a normal size and I was hoping they would be able to convert those to digital. They came back with parts of the photos cut out but I contacted them and we are in the process of getting those scanned correctly.

Date of experience: February 1, 2022
Ohio
1 review
0 helpful votes
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So easy
February 1, 2022

Would definitely recommend, good price for what you get and easy to download the videos

Date of experience: February 1, 2022
Georgia
1 review
0 helpful votes
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Great Gift!
February 1, 2022

Memories are such a wonderful gift. My daughters enjoyed being able to go back and watch their old VHS tapes. I really enjoyed showing the tapes to my grandson, especially the first day we brought his Mom home from the hospital. Thank You iMemories!

Date of experience: February 1, 2022
Rhode Island
1 review
0 helpful votes
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Family Pictures Saved
February 1, 2022

Easy process, products were delivered on time. Will definitely recommend.

Date of experience: February 1, 2022
Illinois
1 review
0 helpful votes
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Process works well
January 31, 2022

We are enjoying movies and videos dating back 70 years. Our family and relatives are enjoying. Process is simple and efficient.

Date of experience: January 31, 2022
Washington
1 review
0 helpful votes
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Excellent Service!
January 31, 2022

Excellent service from start to finish! The process was laid out easy to understand with everything needed and communication was always going from when the box was recieved to when they films had been put digital.

Date of experience: January 31, 2022
Wisconsin
1 review
0 helpful votes
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Thanks
March 2, 2022

Thank you.
I did ask a couple questions and about getting pictures on a thumb drive and never heard back.

Oh well, I'll do it myself.
Dan

Date of experience: January 31, 2022
Virginia
1 review
0 helpful votes
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Great Memories
January 31, 2022

We've had a great experience working with Imemories, Within 1-2 weeks after sending our photos and videos they were available to be viewed in a Digital format online, first the photos then the movies. We have also received all photos and videos back from imemories. I will recommending Imemories to all my friends & Family!

Date of experience: January 31, 2022
New York
1 review
0 helpful votes
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Personal was amazing
January 31, 2022

Had a few questions, a couple of times, and each time I called I spoke to wonderful helpful people!

Date of experience: January 31, 2022
Massachusetts
2 reviews
0 helpful votes
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Very satisfied
January 31, 2022

All services were exactly as described and were promptly delivered. The quality of the digital copy was just as good as the original.

Date of experience: January 31, 2022
North Carolina
1 review
0 helpful votes
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My memories
March 2, 2022

You were fine but the tapes were in poor condition. I thought once done, I didn't have to pay anymore. So cancel my trial.

Date of experience: January 31, 2022
North Dakota
1 review
0 helpful votes
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Order receieved
January 31, 2022

Have not had time to look at results yet. Some major things happen in our lives and will try to view them soon

Date of experience: January 31, 2022
Tennessee
1 review
0 helpful votes
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Wonderful
January 30, 2022

The process was easy quick and reliable. Packaging was easy and the digital pull up was straight forward.

Date of experience: January 30, 2022
Arizona
3 reviews
0 helpful votes
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Worth It
January 30, 2022

While it was hard to let go of our vhs family cassettes, the process was easy to follow and the results both rewarding and worth the cost. In fact, for our15 tapes, I would say the value is well worth what turned out to be a reasonable cost. Every step in the process was easy and communication prompt. We experienced zero issues and couldn't be happier with the results. Highly recommend iMemories.

Date of experience: January 30, 2022
Massachusetts
1 review
1 helpful vote
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A Lifetime….
January 30, 2022

Great but I don't know how to save them … I don't want to pay monthly because I am not sure they will be viewed much…..

Date of experience: January 30, 2022
Massachusetts
1 review
0 helpful votes
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Excellent service
January 30, 2022

Was nervous sending off the only copy of my vcr tape but imemories took great care of it and with prompt service made it available to me in multiple formats

Date of experience: January 30, 2022