On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
All of our memories were converted and our adult children are loving watching the videos on their phones. It stirred up some great family conversations!
The final migration was good. When a part of the migration started but was not complete it should have been fully clear.
When I bought the service I thought I would have unlimited access to my memories. I thought the cloud version allowed you to add personal data. I was wrong. What you get should be much clearer than it was!
They did a great job with Family videos. Everyone loved being able to see them!
Thank you!
I had tried before, with a different company, to have my 8mm films converted, only to have paid $385 and when my films were returned they were cut and wound on completely different reels and the conversion was encripted so I was not able to access it. With this order with iMemories, the conversion was made, and access to the digitized results were exactly as promised. My only regret is that I did not find iMemories the first time so that my films would still be in tact and undefiled. A great big THANK YOU, to iMemories, and my family loved having the access to their memories of the past.
The process was simple and quick. Prices are comparable to other companies. I have four slides that are not a normal size and I was hoping they would be able to convert those to digital. They came back with parts of the photos cut out but I contacted them and we are in the process of getting those scanned correctly.
Memories are such a wonderful gift. My daughters enjoyed being able to go back and watch their old VHS tapes. I really enjoyed showing the tapes to my grandson, especially the first day we brought his Mom home from the hospital. Thank You iMemories!
Easy process, products were delivered on time. Will definitely recommend.
We are enjoying movies and videos dating back 70 years. Our family and relatives are enjoying. Process is simple and efficient.
Excellent service from start to finish! The process was laid out easy to understand with everything needed and communication was always going from when the box was recieved to when they films had been put digital.
We've had a great experience working with Imemories, Within 1-2 weeks after sending our photos and videos they were available to be viewed in a Digital format online, first the photos then the movies. We have also received all photos and videos back from imemories. I will recommending Imemories to all my friends & Family!
Had a few questions, a couple of times, and each time I called I spoke to wonderful helpful people!
All services were exactly as described and were promptly delivered. The quality of the digital copy was just as good as the original.
You were fine but the tapes were in poor condition. I thought once done, I didn't have to pay anymore. So cancel my trial.
Have not had time to look at results yet. Some major things happen in our lives and will try to view them soon
While it was hard to let go of our vhs family cassettes, the process was easy to follow and the results both rewarding and worth the cost. In fact, for our15 tapes, I would say the value is well worth what turned out to be a reasonable cost. Every step in the process was easy and communication prompt. We experienced zero issues and couldn't be happier with the results. Highly recommend iMemories.
Great but I don't know how to save them … I don't want to pay monthly because I am not sure they will be viewed much…..
Was nervous sending off the only copy of my vcr tape but imemories took great care of it and with prompt service made it available to me in multiple formats
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.