On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I was very hesitant to send my video tapes away to iMemories be processed. It took me a few years to decide to risk it. I'm very happy that I did! They did what they said, converted the videos to digital & sent the originals back to me. I ended up buying an external hard drive from them with all my videos on it rather than downloading them myself. I'm very happy with the whole process & now I can watch those videos anytime I want!
The whole process was smooth and efficient. Very professional. I will definitely use them again.
The whole process was great! Sending my tapes and pictures and receiving confirmation that they were received made feel secure with my decision to trust imemories. I started to receive my links to download within a week or two. I was ecstatic. They were digitized well and watching the old footage was priceless!
Quick, timely and it brought a lot of joy. I am able watch the video on my phone so I will view them often.
Easy to correspond with. Associates are personable, knoledgable and helpful in explaining the procedure for obtaining our chosen end goal. Very satisfied with the finished product,, in my case, flash drives from VHS tapes, and ar a reasonable cost. Sales incentives make it an even better experience.
To see my old home movies of when my children were little again, was wonderful.!
Imemories did an excellent job in preserving them and converting them into dvds to enjoy with my whole family! Now I can watch them on my TV any time I want! Fantastic. Plus their prices were reasonable compare to other places I've research. I recommend imemories to all my friends and family. Thank you with all my heart. This is priceless!
The only reason I didn't go 5 stars is that the photos are not in any kind of order, so now it will take time to organize. Otherwise, super happy with the service and the outcome.
Very easy. Find your videos. Send your videos. Videos are put on the website. Check them out. Finally, your originals are returned. Its a no brainer and the videos are great. Now I want to download them onto other media. That will take some time.
All in all, I am satisfied.
Exactly what I hoped for. Will be using the service again.
Was easy and simple every thing was completed in a very timely manner.
I was worried about the quality of the video tapes & since digitizing, Imemories has revived our memories! Super happy about this decision!
I found my 50 year old tapes and started to throw them away. Then I saw an advertisement from Imemory. I send them in and see was surprised at the quick turn around. In about a week I received an email saying my film was ready to view. After viewing, I decided to get a DVD copy of the film so I called. The lady I talked to was very pleasant and eager to help. She even suggested a way to save money.
Today, I received the finished DVD. I was elated with the quality and price.
Now I am searching the atic to see if I can find any more film.
Thank you so very much for helping me remember the past
I am beyond excited to finally have my tapes digitized. And the price was great! However, I was unaware that I would need to pay a yearly fee to have access to my videos. Before I began this process, I was trying to see what the process was and the entire fee. It did not say anything about having to pay this fee to access the videos that I already paid to have digitized. Would have been nice to know. But the quality and format are great. Thank you
I am in the process of getting many old videos converted to online streaming. This was my 3rd batch and they are fantastic. Highly recommend!
We had VHS tapes converted to digital by iMemories. The service and communications were great from the time we placed the order until we were able to view the video files on the cloud. We had a follow up question regarding the download process which was handled quickly and professionally. Highly recommend iMemories.
I sent two VHS tapes and thought I would be getting a DVD of each of them returned to me. One of the tapes was recorded from a TV show so they said they could not reproduce it. They did refund my money, but I had to pay for the shipping. They should have told me upfront that they could not reproduce something recorded from TV. Re the other tape, I did not get a DVD. I got something sent to my computer. It would expire after 30 days unless I joined some type of cloudfire service. It was of no use to me. I will never use them again.
I received updates all along the way. I sent in videos to iMemories and another competing service at the same time. IMemories completed the work faster and returned my videos long before the other one. I am still waiting on the other service.
The best thing of all was they kept me up-to-date through the whole process. Support was always there. Everyone was easy to understand. What I got was better than I expected.
Wonderful! The staff was so helpful anytime I called or emailed. We have thoroughly enjoyed looking at our old home movies. I would recommend anyone doing this.
Everything went according to plan as advertised. Very smooth process from beginning to end.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members