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iMemoriesReviews 11,427

4.3

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From the business

iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...


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iMemories Reviews Summary

iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.

This summary is generated by AI, based on text from customer reviews

service
1,826
value
155
shipping
153
returns
80
quality
6,076
This company responds to reviews on average within 5 days

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7,376 reviews

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Florida
1 review
0 helpful votes
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Loved the old family movies
April 18, 2022

I loved looking at all the old movies when we were little. But I haven't been able to figure out HOW to play my USB on our TV. I HOPE the USB is all good. I've not been able to see it to tell.

Date of experience: April 18, 2022
Mississippi
1 review
0 helpful votes
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My home movies
April 18, 2022

Very well pleased with the results from what you had to work with. Thanks

Date of experience: April 18, 2022
California
1 review
0 helpful votes
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Good times
May 18, 2022

Not all the videos I sent got uploaded. I have to review what I sent again and let you know which ones and find out why. But the ones that WERE uploaded look great. Thanks.
A

Date of experience: April 18, 2022
Florida
1 review
0 helpful votes
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Highly Recommend
April 18, 2022

The experience with iMemories was smooth and easy. My cherished memories arrived safely and they uploaded the videos very quick.

Date of experience: April 18, 2022
Louisiana
1 review
0 helpful votes
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Will use again for photographs and make a photo slide show.

Date of experience: April 18, 2022
West Virginia
1 review
0 helpful votes
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Streamlined
April 18, 2022

I'm pleased with the ease of sending in old video tapes of varied formats and having it all up and downloadable via the IMemories website. I'm amazed, actually, at the results.
My minor suggestion would be to cut segments a little more exactingly.

Date of experience: April 18, 2022
Michigan
1 review
0 helpful votes
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Long lost images
April 17, 2022

I have been very pleased with my experience! It was such fun to see my old films again!

Date of experience: April 17, 2022
Wyoming
1 review
0 helpful votes
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Great to see movies again
April 17, 2022

I was able to share videos online with family. That was priceless!

Date of experience: April 17, 2022
Nevada
1 review
0 helpful votes
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Tears of Joy
April 17, 2022

Ever so amazing, memories from 30 years ago all in digital form in the cloud. Family members are now viewing the data. I received my original tapes back too. I have tears of joy and brings back memories long forgotten. My children are young, my parents alive, I am transported into the past. Thank you so very much.

Date of experience: April 17, 2022
Wisconsin
1 review
0 helpful votes
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Many years of great memories
April 16, 2022

I've only watched a few, so far. I'm thinking I'll get them on a disc, but haven't had a chance yet. I signed up for a year membership

Date of experience: April 16, 2022
Arizona
1 review
0 helpful votes
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Family Movies
April 16, 2022

IMemories did a great job in converting many priceless home movies to their site. Customer service is great and couldn't be happier!

Date of experience: April 16, 2022
Arizona
1 review
0 helpful votes
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Home videos
April 16, 2022

Fast and easy but was not made aware to continue viewing my videos I have to have a subscription until afterwards?

Date of experience: April 16, 2022
Utah
1 review
0 helpful votes
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Great job!
April 16, 2022

I was surprised how my 25-year-old 8mm videos turned out with such clarity. The playback on my camcorder wasn't near as clear as the digital replications you produced. Thank you iMemories for giving me and my grown children the ability to relive the memories of their childhood!

Date of experience: April 16, 2022
Nevada
1 review
0 helpful votes
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Great experience!
April 16, 2022

My family enjoyed the timely manner from shipment to viewing. Our memories mean a lot to our family, especially of family members who have passed. Very emotional.

Date of experience: April 16, 2022
New York
1 review
0 helpful votes
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Memories
April 16, 2022

The experience has been as expected. Prompt and as promised

Date of experience: April 16, 2022
Kansas
1 review
0 helpful votes
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Papa
April 16, 2022

Overall good experience but took a long time. Why do I have to use 50 characters?

Date of experience: April 16, 2022
Hawaii
1 review
0 helpful votes
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All of these old vhs tapes have mold. I assumed they would have ran these through a cleaner. The two tapes that came back clear are the ones I had cleaned myself using a tape cleaning machine with pads and liquid. So I am very disappointed!

Date of experience: April 15, 2022
Alaska
1 review
0 helpful votes
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Thanks.
April 15, 2022

Happy to have the silent films online so many generations can view them!

Date of experience: April 15, 2022
Iowa
1 review
0 helpful votes
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Home Videos Review
April 15, 2022

Received the digital videos and I have viewed some of them. I'm still trying to figure out how to get them onto my own computer.

Date of experience: April 15, 2022
Minnesota
1 review
0 helpful votes
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Very pleased
April 15, 2022

Everything was posted in digital form. Now we have copies of our memories we haven't been able to see for many years!

Date of experience: April 15, 2022