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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Watching old videos on line is my family's favorite entertainment. Thanks so much iMemories!
Very professional. I was glad to get the discount code in my e mail before I placed my order so I was happy with the price.
We are so happy that you enjoyed your experience with us! Your feedback is appreciated, and we hope to be of help again soon!
I found all of my son's high school football videos after thinking they have been lost for the last 20 years! I sent them into imemories and converted them and gave them to my son on his 40 th birthday!
He was so surprised and touched, even got a little choked up! The vidoes look even clearer than they did on the tape!
Great quality and a wonderful service!
Thank you!
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Very happy with the company. It was easy to pack and sent off my tapes and pictures. The digitized results came back very qiickly. It was alot of fun work to review and edit every thing. We were very happy with the final edited version. When we called with questions, each person we talked to was very friendly and helpful. Loved the entire process.
Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon.
This service was much better than I expected. Packing box and materials arrived quickly, easy to package and mail my media, and finished product was completed and original materials were returned in a very short time. I have recommended this to others.
We are happy to hear it! Thank you for taking the time to leave a review!
Everything worked out. We placed the orders, got our DVDs, got originals back safely, and are paying for the Cloud for the next year so we can order more for family. Thanks!
This is great to hear! Thank you for sharing your experience!
Fast and easy process. I liked that an actual person called me to confirm the order and what i wanted. Results were great!
We are happy to hear it! Thank you for taking the time to leave a review!
After years of not knowing what to do Imemories was a so easy and fast way to finally convert my old movies!
This is great to hear! Thank you for sharing your experience!
The entire experience was great. I talked to customer service and was helped promptly. I received my items in a timely manner, ad the same way I sent them. It was great to view my home movies online after not seeing them from years. Thank you.
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Excellent. Fast and reliable service. Very satisfied.
We appreciate the fantastic review and are glad we could be of service!
I was able to get help and information easily.
I was pleased to also get my old films back. I haven't tried the digital usb yet. Hope it works. I sent in more film last week but I haven't heard anything back yet that iMemories has received them. I dropped it off at Walgreens.
Thanks for the great feedback and helpful review! We appreciate it!
They were very fast doing all 9 tubes of slides. They were returned quickly.
I've been wanting to tackle this task for a very long time. Once I found iMemories it was a breeze!
They sent me a large box to wrap my VHS, 8mm tapes and slides into securely.
They provided great communication thru-out the entire process. Short wait times and friendly customer service reps.
They return all items promptly once the digitizing process is complete. I can view everything on my smart tv, ipad, computer and phone.
I can also share with distant family/friends. Plus they provide icloud storage which is an added bonus.
Family view night was a blast!
Thanks iMemories for this wonderful service...
We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words!
I was so excited to see the videos of my family from years ago. They did an amazing job of converting the tapes to digital video.
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Memories has been more than helpful assisting in this new process. For me it's been a long process, but as soon as I spoke with them confidence went up and we got it done. Videos from VHS are wonderful!
We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.
Look at the reviews on Yelp. My problems were the same. Proceed with caution and be prepared to pay!
I've thoroughly enjoyed looking at my memories from so long ago. A little disappointed that after the great expense of having them converted I don't get unlimited access without trying to find a way to download them all which is quite difficult. I feel like for the cost I should be able to access them on the account indefinitely.
Imemories made it super easy to view our precious memories. Not all videos were converted, so if they had errors I wish they would have told us.
So easy and fast turnaround. I love being able to bring old memories up to date.
Thank you for the feedback! We’re delighted to hear about your recent experience with us!
It was so good and sometimes hard to watch my memories, but so worth it! I'm great full to have them.
Thank you for trusting us with such precious memories. We’re very happy to hear that we met your expectations!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
We are happy to hear it! Thank you for taking the time to leave a review!