On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I was very pleased. I sent in my videos with the packaging they provided, and I received them back very quickly. It was so fun watching old movies that I lured was not able to watch for years.
The interface could be a little more user friendly, but I figured it out on my own. It is great to preserve these memories in a digital format.
Very happy with my results of these old videos. One over 35 yrs old. So much so I have sent in another order for 7 more. I chose to download to my computer and transfer to my own USB drives so I can give away as gifts to other family members who have lost parents and do not have any videos with their voices. Now they do. Thank you so much for this service which I would not have considered if it were not on Facebook and a half off discount. Thank you.
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Everything went real smooth and easy. I haven't had a chance to go through all the film but I am happy with the ones I have viewed.
This is great to hear! Thank you for sharing your experience!
Glad I did it. Wished I had researched it earlier to convert my vhs tapes. Some of them had already started to go bad because of age.
I have had a reel of old family videos. For years I had no way to watch them. I sent my reel into iMemories and received my original reel back in the mail a couple of weeks later, and was able to share and view the videos online. It was a great surprise to send the link to everyone in the family so they could view them. So many of the people in the reels are already gone, and the video brought back some beautiful memories for so many of us.
Thank you for taking the time to share your experience, we so appreciate it!
I would highly recommend this company! The communication through the process was very good. I was nervous shipping off the only copies of our family memories... the outcome and timing was exactly what I had hoped for. Thank you!
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
Love that we get to see old videos, lots of memories restored for easy viewing.
I will order from iMermories again!
This is great to hear! Thank you for sharing your experience!
Service was seamless! Product is amazing! I have enjoyed watching my younger years on the big screen!
We’re delighted to hear about your recent experience with us! Thank you for taking the time to share!
I chose to have my stuff delivered online. They were easy to access and although it took some doing figuring out how to get the files transferred to Dropbox, it worked. The quality was fine as far as could tell. Some of the 8mm videos were pretty old but they worked. The sound was fine. My originals came back quickly.
We are happy to hear it! Thank you for taking the time to leave a review!
I ordered the shipping box which worked fine, but it was not at all clear that my included discount applied to only the first step in the process, I. E. the conversion to digital. It was not at all clear from the instructions in the box that to get the dvd disks that I actually wanted there would be an ADDITIONAL charge for a separate item. When I received only my original video tapes in return it became clear that I had to spend more money.
Imemories have been very helpful, i would recommend them. Thank you
This is great to hear! Thank you for sharing your experience!
I was VERY grateful that you have human contact at customer support. I was sending in irreplaceable VHS tapes and the woman explained how the mail in process and return process worked. This gave me the confidence to trust your company.
We are happy to hear it! Thank you for taking the time to leave a review!
I sent my media in for digital conversion. Process was simple via the website. The work was great. We were able to get our videos in a few weeks time. I would use this company again.
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
I am a little concerned that I now have to pay a monthly or yearly subscription to keep these after paying so much to have them converted.
I love it! Excellent, very recommended for my friends
We appreciate the fantastic review and are glad we could be of service!
My husband and I sat for hours watching our grown children when they were kids. We had forgotten how much fun and how many different trips we had taken with our kids. Great walk down memory lane!
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
Everything goes smoothly with great turn around time at a reasonable price.
We appreciate the fantastic review and are glad we could be of service!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This is great to hear! Thank you for sharing your experience!