On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Needs simple directions. Pictures turned out very nice.
The video of my son winning a kayaking competition at 15 has been digitized, and safely preserved. The original vhs tape was sent back. He is thrilled!
Great communication, shipping and results. Will definitely do more business with them.
I had multiple 8mm home movies converted after my parents passing. They did a great job on converting the movies and the quality was great!
So incredibly grateful this company was able to digitize document I was not even able to view in my own equipment at home and thought were lost forever. My parents were also thankful for this company to have been to provide this service and preserve their memories. Thank you Imemories! Great customer service!
Always an excellent experience, transferred my parents' 1960's travel movies so they can enjoy reliving many wonderful experiences now that their travel days are done.
I have been a bit overwhelmed with technology, but staff has been very helpful
It was super easy and affordable with the 50% off! I will be sending in my next order tomorrow! It was so neat to see our old VHS memories of our child come to life again since we no longer have a VCR.
I wasn't sure about the quality of our VHS tapes, but they were converted to digital it was done well and I was able to download them easily. Then I shared portions of them to family members.
I was basically pleased with the results. I found it difficult to share like I wanted to. I had to buy a membership... but had already paid for the tapes. Anyway, they did give me a good discount up front.
I'm sure that this is some how my fault but when I found this web sight. I read that it was 14.99 and they were going to send me a prepaid box and I send them my movies or whatever it is I want converted. I did all of the above and that is what happened next. Once they fot my video they uploaded it to there website and gave me a free trial for 30 days. Where either I pay more money (thank God I only had 1 VHS) to have them make me a DVD it would have been another 19.99 plus shipping. Or If I had a computer I could download and make my own. DVD.,(I did) then I had to pay another 14.99 for them to mail me my original tape back to me. So I ended up paying 30.00 plus tax to mail them my one VHS and it back to me. And that God I was able to make my own DVD or else in all the one VHS to DVD would have ended up costing me over 60.00 and that is a bit much and ridiculous in my opinion. I just I guess wasn't what I understood was going to happen when I first seen this add. Just think the should be more clear telling people your will pay to and and receive your original movies back and that it will be more that 14.99.
I was surprised that there was so much content on those tapes. In the midst of daily life I had forgotten that we had recorded them as often as we did. The iMemories content is a treasure trove of my children's early years. I can't stop watching!
I anticipated that seeing our family's old 16 mm movies in digital form would bring up powerful emotions, and it did, but I didn't anticipate another benefit - being able to easily share the footage with other family members. So the impact of the work iMemories did rippled out way past my front door.
One other comment: after the original stock had spent decades sitting around in cardboard boxes in varying conditions of heat and humidity, I figured I'd get a note saying some, or all, of the film had degraded past the point where it could be digitized. Not true! IMemories transferred everything. Service was fast, delivery secure.
I'm really happy!
We sent our video cassettes and received the digital link to download within the 3 week window they promised. It's so nice to have them in this format. We've put them on a couple of thumb drives so that we can give them to our adult kids and they can enjoy them. It's been wonderful to watch them again after not seeing them in years!
They kept me notified of every step of the way so I knew when it was happening and what was happening. Great job.
Love it
But very pricey
Wish it was explained in a more simple way
I had the video cassette of my 21st birthday for 22 years before I had seen it. I took the video with me all over the world and had no idea how to view it since VHS had become obsolete. When I came across iMemories I thought I'd give it a go. The entire process was easy and professional. I handed it over in the pre-labeled package. Received the digital format very soon after. Was able to watch it no issues. And they returned the original tape. All in all a great experience.
I love it that I can see my memories now that had been put away for so many years because we were unable to watch them. I did receive a surprise though. I believed that paying the price I had paid which was over $400 to have them converted that the videos were mine on I memories. Then I received the email that said I have to pay $7.99 or $49.99 a month to keep them there. Was not expecting that. And it wasn't as bad for me as for my husband who it was hard to even get him to pay the $400 in the first place. Then I had to try to explain to him why we have to continue paying money to be able to co to use to access them.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.