On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My daughter pasted away. This is as close as I will get to seeing her in court. They are priceless to me. On the one you did for us prior to this one, the dvd was damaged by fedx. I called and you replaced it at once. If we find any more film of Nicole. We will send it to you.
Everything was so easy to get my tapes digitized. Customer service was excellent. Everyone was so helpful all the way. I would highly recommend this to my friends.
Good service i already said i don't want to do, what more do you want from me
A really great and convenient way to organize and share videos/photos. Saves time if you're a busy person. Highly recommend to anyone who has bins of any type of old media in the garage and want to preserve and re-live them!
I've used iMemories several time to convert old tapes that were 30 years old into wonderful memories to share with family members. The service is great through the entire process - providing notification upon receiving the tapes, when they will be processed and have to navigate the website to view and share your memories. The service is also very timely and usually have request completed within two weeks! I will continue using iMemories!
I only had small color prints of our wonderful 6 weeks in Europe because in those days it was film only. I recently found color negatives that were misplaced for years. Now I can view images as big as I want on computer, and all are safely saved digitally in a couple of places.
I live in a 55+ older community where many of us are in that place in our lives where we have time for projects and enjoying looking back over our lives. I have recommended iMemories to many of my friends here because I have had such a positive experience. It is easy to use and more importantly, easy to share with family. I found the customer service help extremely knowledegable and found the process very organized and safe. I love how easy it is to watch videos from all of my devices.
I had tapes digitalis and couldn't be any happier with the services I received from iMemories. Highly recommend them
I had several VCR tapes that I thought for sure I would never be able to share with my children & grandchildren but iMemories were able to get them downloaded. I am beyond grateful. I had one VHS that my neighbor had taped from the news of my son at 5 being interviewed by our local news station they could not download for copyright reasons, while understandably so, still sad.
They processed my old VHS tapes quickly however I still haven't received my tapes back yet. Overall great service
It was with some trepidation that we sent off our precious videos, movies and slides. It has been so wonderful seeing them in digital format. I'm looking forward to being able to sort them and share them.
No need to post this but I apparently did not read the fine print. I was not aware I only got 30 days of cloud storage. I subscribed for a year, but wonder how that works moving forward to pass this on to my children.
I have had three sets of tapes sent so far and they have done a great job converting them to where we can view them. I still have more to send in and i hope the quality will be the same.
Love the outcome. Service was quick, professional & reasonably priced. Wished I had found them sooner
The box arrived in a timely manner and my VHS tapes were converted to digital format and I received a link to the videos a few weeks later and he VHS tapes were returned to me.
It was quick and easy.
I need to have more digitized as I am very happy with my order and how it turned out.
I shipped off my tapes, and then they were uploaded to my iMemories app, which I was able to also view on TV, what a great experience I would definitely recommend iMemories!
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.