On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I am very pleased with the conversion of my VHS files to digital. I was able after consulting with I Memories to download those files to my computer. I do wish I had asked for the large files to be separated, so that I could share them more easily with family; however we're working on it. I heartilhy recommend this company!
Great experience videos are clear. And they were done quick
Great! Thank you so much for bringing our memories to life.
The whole experience was easy and pleasant. I ordered the kit, it came quickly and I sent out my VHS tapes. Within a few days, I was able to choose the services I wanted, pay, and a few days later I had videos to download. Awesome seeing all those young faces again!
Thanks but I don't like that I have to pay for continued viewing of my videos.
Will do more videos! Love using this company. Very helpful
I love being able to view my old movies again and share with my family. We all get lots of laughs together and can see the family resemblance in the grandkids and their parents.
I'm really happy I finally converted our H8 tapes to digital. My sons love having their home videos on a thumb drive. Thank you iMemories!
I am so glad our family photos/ videos are not in boxes in our basement. Best decision to have them preserved and enjoyed when moving out of our home of 33 years! We all love seeing them as we go back in time!
Got the converted movies quick. Still haven't received the original back yet though
I was so happy to see old friends & family from years ago. The pictures brought back such happy memories. Thank you.
My experience with iMemories was a fantastic one, and assisted our local historical society well with digitizing old histories and memories that could have been lost. Highly recommend their services!
Awesome Service. They were able to salvage quite a bit of the 45 year old 8mm we sent in. Great to see childhood memories!
Very long turnaround time. Charge for everything. All this fees for every step. Spend $100's dollars and still don't have my recording on hand. They charging to keep videos on line, they charge to download to usb or disk they charge for box and expensive shipping fees and turnaround that takes 4 weeks again? Not a happy customer! Stay on hold for 15 minutes now waiting for call back.
Quick Professional Service! The personnel were very helpful and explained things very well so that I could make an informed decision as a first time user!
All of our videos looked awesome. Some of these were 8mm films from the 40's thru the 60's and they look great. Some of these films we had never seen before. Our VHS other video tape formats look good too. Every file was carefully labeled which was very helpful. We are pleased with the results.
Was very happy with the digital format, would use them again and would recommend them to anyone.
Very easy…ordered box…received box and put whole albums in with some stragglers and all were processed beautifully…was so excited to see all the pictures again and be able to share digitally. Communication was great. Preferences carried out! Can't wait to send more! Recommend! A+
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Alexandra, We are sorry to hear there may have been confusion in the process. Our processing time is 2-3 weeks, with your order completing in 2 weeks (6/8/23-6/23/23). We do offer downloads for free, but a physical product like a DVD or USB would have a cost. Please reach out if we can be of any assistance at 1(800)845-7986.