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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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My wife and I are from the era of super8 sound. To have them digitized is so wonderful. Over and over, we watch our children grow. The last video we sent in was a class project from collage. 1977 I can't wait to see it again. A friend in the movie now lives in Ireland. He too is excited to see it again. Thank you so much. The price and the time it takes to have these digitized is very reasonable. We still have many more movies to go. Do you do audio, say old cassettes of people talking? I have old intervies. I would love to hear their voices again.
Since my husband has passed away now it was wonderful to see movies of him and hear his voice and singing again. As well as my sons, their family and grandkids. But I do realize I am not a great filmer... lol
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
Painless and a pleasure. Thanks. Looking forward to future dealings.
Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience.
IMemories handled the digitization of my 50+ year old 8mm movies with speed and care. My greatest fear of having this work done was that i would lose the 8mm reels in transit or something else and they would be gone forever. IMemories took great care in handling them and returning them safely. And the digitized movies turned out WONDERFUL. I will be sharing those memories with the rest of my family for them to enjoy.
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
The videos came out great. The website eas little confusing at first, but I figured it out. I ended up ordering DVDs because I couldn't make my own. Great experience. Hope to send more. I feel the 25% off coupon should be valid for a month or two.
Thanks for the 5 Star review and trusting us with your memories.
This was a great experience getting all of these memories returned in pictures.
Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience.
Prompt service; good communication. Liked that they provided the box and packing materials to send off the movies; all were returned in a safe well protected box.
Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience.
Very easy to work with... they helped this non-tech lady with all my phone call questions. So happy with all they did for all the videos I sent in.
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
From the very beginning when I spoke to the agent, it has been a pleasure working with iMemories and the decision for me to convert my VHS tapes to a digital format where I can view them anytime, anywhere and with my extended family was the best decision I made. I LOVE it! I will be sending 8 more soon.
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
Being able to digitalize my old pictures and videos has been the best I have ever done to preserve my old memorials. I have uncluttered my closet, and I will continue to do so. IMemory is very efficient. I am satisfied with the timely manner in which materials have been uploaded. Now that I have my pictures and video clips in the cloud, I could make books and make movies and organize them much better. However, the most important thing for me about iMemories is that this company MAKES MY PICTURES AND VIDEOS ACCESSIBLE at any time and anywhere for my family and friends to enjoy by subscribing to their "cloud." Thank you iMemories for your excellent service. I will soon be sending more stuff. I am definitely a satisfied customer.
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
My videos were converted to digital very quickly. A few of them have some wavy lines on them. IMemories customer service responded to the concern right away and said they would try to fix them if I send them a list.
We appreciate you taking the time to submit your review. We are glad you reached out to our Customer Relations department to resolve your issue. Please call us if you have any questions.
It was quick easy and fabulous customer service. Im thrilled that I now have access to my family treasures. The facility was beautiful and easy to find. The access to my movies is easy.
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
When I was told that the order was complete, I was very happy, but I have a problem with your program. I need instructions to guide me thru the process. This was not done by you. So with that being said: " I think you need to include instruction on how to work your web site.
It is great to finally have these films digitally. You were fast and reasonably priced.
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
I am enjoying watching the memories that I didn't think I would see again. Tapes that were sitting in a box for years are now available to watch again.
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
I recently found some mini VHS tapes from a video camera. On them were videos of my husband and two children aged 3 and 10, they were taken on our visit to England, and only 4 months before my husband passed away. Now with the aid of iMemories we can relive the time and my youngest can see his dad, whom he could barely remember. Thank you
Thanks for the 5 Star review and trusting us with your memories.
It is so great to have all my home videos in one place and know that their quality is enhanced. My mom loves that we can go through and edit the videos so we don't end up with hours of the same thing (what happens when you have babies and don't want to miss anything!)
I definitely recommend this site compared to all other home video conversion companies for the overall quality, customer service, and editing options available! Thank you so much!
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
Easy to send in videos. Work was done in a timely manner. I was somewhat dissappointed in that some of the videos came out choppy with lines through them, and not "restored" as was promised in the ads. I am hoping to contact Imemories to have them "redo" some of the digital transfers.
Thanks for taking the time to submit your review. We appreciate your feedback. We are always trying to obtain the best possible capture, it will depend on the condition of the tape, degradation, etc. Please reach out to us at your convenience to go over your tapes that you would like researched.
Quick and easy, I still have about a week left on the cloud., got to everything taken care of
We appreciate you taking the time to submit your review. We are so glad you are enjoying the process. Let us know if you have any questions.
I worked with Isis Primus and she was a God send. Excellent customer service! The video's are awesome and now I can keep them forever!
Love iMemories!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to submit your review. We are so glad you are enjoying the process. Let us know if you have any questions. 1-800-845-7986