iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
Excellent service on all fronts of media conversion, indexing and transformation to digital formats.
Everything was really great. The whole process was great but the only thing was I got six videos that were not even mine. It was some other family.?
I sent in all my old camcorder tapes that we could not watch and now we have everything at our finger tips. So convenient.
Very trustworthy. Sent my very long ago movies with a little fear but heard from IMemories quickly. They had received them and were working on them. Some of my film was not as good as I had hoped but then they were 60+ years old and I didn't know how to use a movie camera. I got my film put on to a DVD. Very pleased.
Delivered what I wanted. Thankful to have digital copies now.
I did a lot of research before sending Videos and movie's to imemory.com. They were the highest rated and seem to be the most organized. And it was true. Everything came out great and I'm glad I did it.
I am slowly learning how iMemories works, but the support team has been great in answering my questions. My whole family is enjoying it and I have no regrets about starting the process. My only issue is the functionality on the app isnt the same as on my laptop. I wish I could run slideshows from my app.
The ability to share with family and friends video of when you were all much younger is priceless!
IMemories makes it easier to do that.
I have been very happy and have shared our videos with friends and family.
We have had such a great time viewing all these timeless memories on our tv!
IMemories did what I could not do...salvage our memories. We are extremely grateful to iMemories for working so diligently to reproduce our treasures. Our wedding video was on a VHS tape which we had professionally captured in 1998, my dad passed away in 2001 iMemories made it possible for me to see my dad again and to listen to his words of encouragement. We are forever grateful!
Wish it had voices, it was only digital recreation.
Unfortunately, some of the video was very old - but I think they did the best they could do.
Thank you for providing a timely and quality service! I will continue to use iMemories for future projects as well.
It was a wonderful experience & excellent quality! I plan to use iMemories for future digitalization as well!
All smooth, easy! Thank you for your time and memory creation for our family
My family loved the videos! Thank you so much. We sit around and watch 1999 together and reminisce. Everyone loves the memories and I recommend this to everyone who asks
I have sent pictures and old tapes to both iMemories and the Digitizing Center to compare turnaround, ease of use and quality. IMemories turned my order around in 4 weeks compared to about 12 weeks from The Digitize Center. IMemories offered web-based download (although I don't like how you have to first request your files to be compressed, wait a day, then download - I'd prefer immediate download ready), Digitizing center offered a thumb drive. IMemories cost was the same as Digitize Center for tapes, but 2X the cost for each 35mm slide conversion. Overall, I'm impressed with the speed and ease of use with iMemories.
We have almost finished digitizing the life and travels of two very special people who are no longer with us. They even had some aluminum edged slides of pictures of a young couple working for the US government in Alaska when it was still a territory in the late 40's.
What memories we all can now see. Thanks for the help. 8000 slides and pictures all very professionally digitized.
Now it is our turn to do the same with our pictures so our kids and grandkids can choose to see our own longish and growing history, recorded on an aged film media few are using today.
A great service, thank you.
I've used them before and they are always fast. I wish there was an option to NOT want the originals returned, saves everyone time and trouble
An effortless way to capture your memories. Once you receive your box, pack up your movies, vhs tapes, slides, photos, etc. List what you enclosed & off it goes. Your memories are handled with care, the site is easy to use when viewing your memories. Customer service is terrific & answers any miscellaneous questions you may have through the process. From shipping, production, viewing & then having your originals returned iMemories makes it all look seamless. You end up with the best possible end product to enjoy your memories for years to come.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.