iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
I should have done this sooner. Some of my DVD's had started to corrode already. I love sharing memories from my past.
Very happy with the secure shipping procedure and the digital quality
Fast service and I got all my original videos back safe and sound.
I did not quite understand what to do in all cases. Customer service helped me out.
I am pleased with having multiple notebooks full of slides available in digital format now. IMemories makes it easy to access and use digital images of slides for my mother's tribute presentation for her memorial service, for example. I am grateful to have a reliable source for access to treasured memories. Also, if you need help figuring out what to do, they are there to help if you write an email to *******@imemories.com. Thank you very much!
It has helped me tremendously to have a professional company digitize our family movies and slides. IMemories gives me the ability to rename, organize, and store these movies and slides. Also, to have the option to create DVDs, use USB drives, or stream this content allows me share these movies and slides with other family members. Thank you very much!
The process went very smoothly and our slides are now available to enjoy and share with our family. My only disappointment was that some of the pictures were upside down and I wish they had taken a minute to have them all right side up.
I couldn't be more excited to watch all my childhood videos again after not seeing them for 20 years. It's tearjerking and all so wonderful. The team digitalized my videos pretty quickly I only had to wait one week or so and I had 15 video tapes. I am so grateful I get to see all my past memories and those that I love that are no longer with us! Thank you so much iMemories!
I believe iMemories provides a very valuable service in the convertion of old files which most times are unable to be viewed in a manner that is often unavailable these days. Everyone I've dealt with from iMemories has been pleasant to deal with and has explained clearly what is necessry to perform the various tasks I needed help on. I would highly recommend their services.
This is the second time I've used Imemories. The first was to transfer old video tape and video camera tape. This second time was to scan over 500 old pictures that I didn't have time to do myself. Everything turned out clearer than I expected. Thanks!
Imemories received, processed and sent link for my very old slides, 1500 plus. What a delight to relive the many memories. Job well done!
I am so happy that I made this investment for my family. It was so easy to pack things up, send it to iMemories and then start viewing our memories. I have shared the link with my siblings, children, nieces and nephews. They are able to share their memories with their spouses and children! We have lost several loved ones and being able to see them again has brought so much joy to our family!
This was worth EVERY penny!
Very easy process and I am happy with the results. I would use again.
We are all so happy with our external hard drive! Imemories converted all of our VHS tapes and reels of film onto one hard drive and we are enjoying watching all the memories of our life! The company was so helpful whenever I had questions and always professional.
Thank you imemories!
All digitizing was good except for one video. I was able to download the videos except for the large ones. I contacted customer service and they explained how to download large videos, which worked. However, one video was corrupted and I am waiting for that to be resolved.
This made my siblings so happy to see. Sometimes you forget what your parents give you or did for you; these videos brought back some great memories and provided some comfort to my siblings, aunts, uncles, and cousins of times when we were all young and happy!
So happy with the results. Now all of out old movies are saved for future generations
All items were processed and received in a timely manner. I had a lot of questions, as some information was not readily available on the website, which is important for those not technically savvy. Questions were answered in a timely manner and with much patience. Thank you for a good experience!
I was reluctant to send my treasured VHS tapes for fear of never seeing them again. I'm glad I took the chance. I have sent two sets of tapes and each was received, acknowledged, processed, and returned in a very timely manner with frequent updates and great quality. Can't wait to afford another set. Yay for iMemories!
I'm disappointed that I have to keep paying forever to view MY photos from the cloud. Maybe I'm missing something?
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.